What are the responsibilities and job description for the Technical Inside Sales Representative position at Penn Engineering?
POSITION SUMMARY:
At PennEngineering, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and belonging are shared values. We're committed to fostering an environment for every employee that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
PennEngineering is seeking a motivated, excited, individual to be a part of the PROFIL Team. As the Technical Inside Sales Representative at PennEngineering, you'll collaborate with teams that do truly amazing things.
Join us as we build the future in Manufacturing and Engineering!
Perks and Benefits:
- Medical & Employer Paid: Dental and Vision
- Parental Leave
- 401k and Employer Match
- Paid time off and holidays
- Tuition reimbursement
- Paid On the Job Training
- Performance incentive bonuses
- Community Volunteering
- Talent Referral Bonus Program
- Employee Centric Culture
- Company Provided Technology (laptop, phone, monitors)
WHAT YOU WILL DO:
We are seeking a highly motivated and technically skilled Inside Sales Representative to join our team. The ideal candidate will have a strong understanding of our fastener products and the ability to effectively communicate value to automotive OEMs and tier suppliers. This role is pivotal in driving sales growth through exceptional customer service and technical expertise.
Sales and Customer Engagement
- Proactively engage with existing and potential customers to understand their needs and provide tailored solutions.
- Foster effective relationships with key decision-makers within OEMs and tier companies.
- Execute sales strategies to achieve and exceed sales targets.
Technical Expertise
- Provide technical support and product knowledge to customers, ensuring optimal solutions for their applications.
- Collaborate with the engineering and product development teams to address customer-specific requirements and challenges.
Cold Calling:
- Target Identification: Skillfully identifying and segmenting potential leads based on industry, business size, needs, and purchasing behavior.
- Background Research: Conducting thorough research on prospects to understand their business, challenges, and potential fit for your offerings.
- Crafting a Compelling Intro: Creating a powerful and succinct value proposition that captures attention within the first few seconds.
- Understanding Needs: Skillfully listening to the prospect's responses to identify pain points, needs, and opportunities.
- Reframing Objections: Skillfully handling common objections (e.g., budget constraints, satisfaction with current suppliers) by reframing them to highlight the advantages of your solution.
Order Management
- Manage the entire sales process from initial inquiry to order fulfillment, ensuring a seamless customer experience.
- Prepare and follow up on quotations, negotiate terms, and close sales agreements.
Market and Industry Analysis:
- Stay informed about industry trends, competitor activities, and market developments to identify new opportunities.
- Contribute to the development of sales strategies and marketing initiatives based on industry insights.
WHAT WE ARE LOOKING FOR:
- Bachelor's degree in business, Engineering, or a related field.
- Minimum of 3 years' experience in technical sales, preferably within the automotive or industrial sectors.
- Strong understanding of fastener products and their applications in the automotive industry.
- Excellent communication and interpersonal skills with a customer-centric approach.
ADDITIONAL SKILLS THAT WILL HELP YOU BE SUCCESSFUL IN THIS ROLE:
- Ability to quickly grasp complex technical concepts and explain them in simple terms.
- Strong analytical and problem-solving skills.
- Proficiency with CRM software and Microsoft Office Suite.
- Proven track record of meeting or exceeding sales targets.
Our commitment to Diversity, Equity and Belonging (DEB) endeavors to create a safe space for all employees and customers, regardless of age, race, sex, gender identity, national origin, or religion. We lift up voices and opinions by creating a respectful work environment where difference is valued, and we are doing our part to build towards a greater society where diverse points of view are celebrated.
