What are the responsibilities and job description for the Customer Service and Title Processing Associate/Notary position at PENN HILLS AUTO TAG & NOTARY?
OVERVIEW:
This is a customer service position assisting walk-in customers with their vehicle title and registration needs. This is also a position requiring a notary license (which can be obtained after hire).
DUTIES:
*Review and process title documents with accuracy. A keen attention to detail is required.
*Communication with customers, dealerships, and financial institutions to gather necessary information.
*Assist in resolving any discrepancies or issues related to title processing.
*Stay updated with frequent changes in PA's motor vehicle policies and procedures to ensure compliance.
*Responsible for providing notary public services to walk-in customers.
*Provide exceptional customer service with a smile.
SKILLS:
*Previous experience in title processing or a related field is preferred.
*Notary Public license highly preferred. If not a current Notary Public, must become a Notary Public within 3 months of hire. This is SELF-PAY. Please visit https://www.notary.org/Services/Become-a-Notary/ for more information regarding cost. Training will be provided both online and in-office.
*Previous experience working directly with the public and enjoying it is essential. Our employees must truly enjoy working with the public! Creating a calm and enjoyable environment while working face-to-face with the public is a SKILL. If you are unsure if you possess this skill, please do not apply. We are accustomed to making each customer's experience a positive one.
REQUIREMENTS:
*Must be 18 years or older.
*High school diploma required. College preferred.
*Must have experience working in an office environment using computer software such as Microsoft Office and must have competent typing skills of at least 65 WPM. This is a requirement.
*Must have a valid driver’s license and reliable transportation.
WORK SCHEDULE:
*CANDIDATE MUST BE ABLE TO WORK 4 WEEKDAYS FROM 9am-6pm AND EVERY OTHER SATURDAY FROM 9am-5pm. This is a set schedule. If you have any hesitation regarding your ability to work the schedule outlined here, do not apply.
**While experience is not necessary to apply, the pay range for applicants with zero notary or titling experience will be $17/hour. Pay for applicants who have some notary and/or titling experience is increased according to experience level.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 36 – 44 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
Application Question(s):
- Are you able to work 4 weekdays from 9am-6pm and every other Saturday from 9am-5pm.
License/Certification:
- Driver's License (Required)
- Certified Notary Public (Preferred)
Work Location: In person
Salary : $17 - $20