What are the responsibilities and job description for the UNLICENSED INTAKE COORDINATOR position at Penn Home Health Care?
TITLE OF POSITION: UNLICENSED INTAKE COORDINATOR
TITLE OF IMMEDIATE SUPERVISOR: COORDINATOR / DIRECTOR OF NURSING
RISK OF EXPOSURE TO BLOODBORNE PATHOGENS – LIMITED
| DUTIES OF POSITION |
Assists in the coordination of patient care under the direction of the Coordinator. |
POSITION RESPONSIBILITIES |
Answers phones, receives all intake information for paraprofessional cases and enters the appropriate information in the computer. |
Completes intake forms and routes them appropriately for admission approval. |
Assists in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer and continues to assist in the coordination of the scheduling. |
Schedules replacement workers as needed and input scheduling information. |
Assists in communication with patients/families on home health aide related issues. |
Assists in the establishment of personnel files and in the checking of references for paraprofessionals being considered for hire. |
Takes telephone referral information if no nursing staff is available and pass referrals as soon as possible. |
Handles matters related to staff and the patient they serve, with the exception of issues that require professional/clinical judgment. |
Assists in the maintenance of case management notes related to personal problems and/other situations that arise with staff including those relating to patient care. |
Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information. |
Documents and reports changes in patient status, in service requirements, in and employee staff assignment and in particular, any unsatisfactory performance. |
Perform other duties as directed. |
JOB CONDITIONS |
Position is stressful in terms of meeting deadlines. |
It is primarily a desk job which essentially involves sitting, standing, stooping and walking, as well as an inordinate amount of telephone communication. |
It requires minimal lifting of office records and printouts. |
The ability to read 12 point and larger type is required. |
One must be able to hear adequately on the telephone with no more than an amplifier and be able to communicate both verbally and in writing in English. |
EQUIPMENT OPERATION |
The job requires the ability to utilize a PC, calculator, multi- line telephone, and other related office equipment. |
COMPANY INFORMATION |
Has access to all patient medical and financial records, which may be discussed with all management. |
| QUALIFICATIONS |
1. High school graduate. |
2. Experience in a Home Health Care setting preferred. |
3. Must be computer literate and able maintain simple records in English. |
