What are the responsibilities and job description for the Sales Support Specialist position at Penn Jersey?
The Sales Support Specialist will play a crucial role in supporting our internal sales initiatives for our foodservice equipment division. This role entails utilizing AutoQuotes software to generate quotes, collaborating with sales teams for cross-selling initiatives, handling quotes for substantial opportunities, engaging with existing and potential customers through phone calls, emails, and online channels to generate leads, close sales, and support customer inquiries
Responsibilities Include
Responsibilities Include
- Sales support: Conduct outbound sales calls and follow up on inbound sales leads. Develop and maintain strong relationships with prospective and existing clients.
- Marketing Support. Collaborating with marketing to develop marketing assets, attend and participate in customer-facing tradeshows.
- Cross-Selling Support: Work alongside sales teams to identify cross-selling opportunities, ensuring relevant products are incorporated into quotes to maximize sales potential.
- Large Opportunity Quotes: Prepare and manage quotes for significant opportunities and projects, thoroughly understanding client needs and delivering comprehensive quotes.
- Profit Margin Enhancement: Negotiate as necessary with suppliers for deeper discounts and increase profit margins on all bids and sales orders.
- Quote Preparation: Maintain proficiency in AutoQuotes quoting software and utilize to create accurate and timely quotes for sales representatives and clients on a national scale.
- Collaboration: Collaborate closely with sales teams, product managers, and stakeholders to gather information for comprehensive and competitive quotes.
- Reporting and Insights: Generate reports and analyze data to offer insights and recommendations for refining the quoting process.
- E-Support Assistance: Assist as needed, addressing inquiries, resolving issues, and providing quotes and resolving issues.
- Other Duties as needed
- Bachelor's degree in business, Marketing, or related field. Equivalent work experience will also be considered.
- Ability to travel 20%.
- 2-3 years of experience in an inside or outside sales position, preferably in the foodservice equipment and supplies industry.
- Effective communication skills for seamless collaboration across diverse teams.