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Surgical Scheduling Specialist - Hematology/Oncology Office - Full Time M-F 8am-4:30pm

Penn Medicine, University of Pennsylvania Health System
Plainsboro, NJ Full Time
POSTED ON 4/6/2025
AVAILABLE BEFORE 5/5/2025
Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job: Surgical Scheduling Specialist

Hours: Full Time position - 8am-4:30pm Monday-Friday

Location: Medical Arts Pavilion - 5 Plainsboro Road

Department: Penn Medicine Physicians - Hematology/Oncology Office

This position will initially be full time in person with the possibility of becoming a hybrid/remote role

Summary:

  • The Surgical Scheduling Specialist schedules all surgical procedures, associated pre-admission testing and assures that all of the appropriate clinical coding and insurance information is collected for the surgery
  • The Surgical Scheduling Specialist receives requests to schedule procedures from physician offices and schedules the procedure according to established guidelines
  • The Surgical Scheduling Specialist provides accurate and timely information so that all departments may view the schedule daily
  • This Surgical Scheduling Specialist will be handling cases for a Breast Surgeon within the Penn Medicine Physicians - Hematology/Oncology Office

Responsibilities:2. Insurance Verification and Medical Necessity3. Educational Development:

  • Scheduling and Pre-Registration:
  • Schedules surgeries and pre-admission testing in scheduling system
  • Answers inbound telephone calls, retrieve messages, faxes and emails in a professional, timely and efficient manner
  • Reviews or collects demographic, insurance, and clinical information to establish completeness and accuracy of data
  • Enters data into appropriate fields within the scheduling system and attaches any clinical information for the case
  • Schedules/reschedules/confirms visits based on physician and/or patient availability
  • Confirms and coordinates the scheduled surgeries the day prior to procedure with the surgeon’s offices
  • Ensures all insurance information is entered correctly and is active at the time of scheduling
  • Ensures that all necessary referrals, authorizations and/or pre-certifications are in place prior to patient's scheduled appointment
  • Utilizes scheduling system to prioritize workload based on service, date, and insurance company requirements
  • Understands ICD-10 coding methodologies to accurately identify diagnosis codes to support medical necessity

Credentials/Education

Required:

  • High School Diploma/GED

Preferred:

  • Associates degree

Related Work Experience:

Required:

  • Minimum two years' hospital or physician office registration and scheduling or medically related call center
  • Work experience in the health care sector that utilizes medical terminologies, diagnostic procedures and health care billing and authorization

Why Choose Penn Medicine?

  • Endless Opportunities for Career Growth
  • Penn Medicine believes in its people - the organization can only be successful with our valued employees
  • Eligible for Medical/Dental/prescription/Life Insurance the 1st of the month following your hire date
  • Prepaid Tuition Assistance
  • Access to over 1300 courses to provide professional and personal growth
  • Access to Penn Medicine's Wellfocused program to support emotional and physical wellness
  • Access to hundreds of employee discounts

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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