Director Strategic Decision Support - Market Strategy

Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate Services

Department: PennDNA Strategic Decision Support

Location: 3535 Market Street, Philadelphia, PA

Summary:

• The Director, Strategic Decision Support, Market Strategy - operates as an expert at the intersection of data analysis, business intelligence, and strategic consulting. The Director provides enduring insights that are data-driven to advance decision-making within Penn Medicine and clarifies complex business issues to recommend solutions using excellent critical thinking skills. The Director will evolve, develop, and demonstrate superior skills in hypothesis-based consulting, analytics, and storyboarding. As part of Strategic Decision Support (SDS) within the Data and Analytics (DnA) Center of Excellence, the Director leads a team within SDS that aims to blend technical expertise, clinical knowledge, and analytical skills to improve outcomes, optimize processes, and drive business growth. The Director should demonstrate an ability to generate new ideas and lead a team to effectively develop analytic solutions to advance the organization's goals. The Director will support senior Penn Medicine leaders and stakeholders on issues of high importance to provide distinctive insights and develop new offerings. As such, they must be able to structure, execute, and communicate analytical findings to diverse senior audiences and translate the goals of senior executives to junior staff.
• This role will focus on overseeing the development of business plans, ROIs, and P&Ls for new programmatic opportunities and evaluating the financial appropriateness and implications of proposed initiatives.

Responsibilities:

• Team Management: Lead, develop, and manage a team of consultants and/or managers. Set high performance expectations and help team to achieve them. Help coordinate cross-functional teams, including assigning tasks, monitoring progress, and resolving conflicts to ensure seamless execution. Anticipates, proactively mitigates, and helps resolve project issues (e.g. scope, delayed deliverables, team dynamics). Create a positive team culture that promotes excellence and collaboration. Help individuals connect their work to Penn Medicine's mission. Create an energizing, high functioning work environment. Foster collaboration within and across teams at all levels of the organization. Is comfortable cultivating strong relationships with colleagues, as well as mentoring and developing talent across project team(s). Model trust and transparency by sharing their own challenges in the spirit of humility and learning.
• Insight Generation: Lead complex Market Strategy data analysis and interpretation. Take ownership of implementing and revising standards and best practices. Well-regarded personal brand; a partner who brings a strong and compelling point of view. Provides insights driven by intellectual horsepower that is distinctive and provides strong contributions to the team and its work.
• Consultation: Viewed by executive clients and leaders as possessing expertise. Actively coaches clients on projects that have an impact on project success and beyond. Builds and maintains trust-based relationships with existing and prospective clients, drawing upon healthcare knowledge and insights to surface and discuss issues within and beyond the scope of any one project. Exemplifies a mastery of expertise in the formation and execution of work across a variety of topic areas. Appropriately utilizes and advises consultant team to provide support for clients.
• Stakeholder Engagement: Develop credibility and trust with leaders by demonstrating expertise, aligning around shared goals, and acting as a thought partner. Drive stakeholders toward consensus around Market Strategy solutions. Build and maintain strong relationships with colleagues across Penn Medicine. Superior communicator able to convey insights in a way that motivates clients to make decisions. Influences client thinking by thoughtfully considering the optimal sequence, format and structure of communications. Lead projects requiring coordination with cross-functional teams outside of PennDnA, ensuring seamless execution.
• Client Deliverables Responsibilities: Oversee the planning, execution, and delivery of multiple team projects simultaneously, ensuring adherence to timelines, budgets, and quality standards. Develops work plans that reflect sound hypothesis-based problem solving, thorough understanding of project objectives and milestones, market dynamics, client factors, and industry trends. Advances thought leadership with distinctive insights and new offerings. Ensures work product reflects a consistent focus on accuracy, reliability and completeness.
• Continuous Improvement: Stay current on industry trends and emerging technologies in Market Strategy. Identify opportunities for improvement and implement changes, when appropriate.

Education or Equivalent Experience:

• Bachelor's degree is required. Business, Statistics, Information Technology, Healthcare Management or related field.
• Master's degree is preferred.
• 8 years of progressively responsible experience in data analysis, strategy development, and stakeholder engagement, preferably in a healthcare or academic setting is required.
• Proven track record of building, managing, and elevating programs that advance organizational goals is required.
• Experience in Business Planning, ROI, and P&L Development (preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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