Penn National Insurance is offering an excellent opportunity for an Intern interested in the insurance industry to start their career! This Internship is a hybrid position based out of our Greensboro, NC Claims Service Office.
This is an internship aimed at providing an opportunity for a student in a related degree program to work within company operations first-hand with the goal of career development. They will apply skills related to the concepts, principles, and methodologies of their associated major. This internship will exposure the student to projects and assignments where they can apply knowledge and higher order thinking skills (critical thinking, analysis, synthesis, evaluation, complex problem solving) to real world situations.
COMPETENCIES AND ESSENTIAL DUTIES OF THE INTERN
The intern will have a detailed work plan provided by the division outlining the project, assignments and overview of the planned timeframe of the internship.
CORPORATE CORE COMPETENCIES OF THE INTERN
Effectively Communicates and Connects
- Communicates clearly and concisely.
- Prepares written communications that adhere to department standards.
- Attentively listens and asks clarifying questions.
- Builds positive relationships within the workplace.
Customer Focused
Develops and maintains knowledge about the needs of customers and how the team provides value.Aware of customer risks and when to escalate risks.Identifies and utilizes the appropriate resources to solve customer problems.Accelerates follow-up and action to resolve issues.Talent Development Mindset
Brainstorm ideas for technical and / or professional development.Work with supervisor to identify relevant development opportunities, shadow opportunities, including technical skill building and professional skill enhancement.Act on opportunities to recognize colleagues for a job well done.Demonstrates Adaptability
Seeks to understand others' needs and perspectives, especially those different from my own.Open to learning about new and challenging ideas to drive the success of the work in which I am involved.Learning how to be flexible to accommodate deliverables and prioritize work effectively.Demonstrates Accountability
Takes ownership of mistakes and consults with others to resolve, learning from the experience.Consistently checks the accuracy of work.Provides coverage or assistance to others when needed.Proactively steps-up to provide guidance or assistance.Performs various projects requested or assigned by the assigned manager.
SPECIAL RELATIONSHIPS FOR THE INTERN
Direct contact with division leaders and other office personnelQUALIFICATIONS FOR THE INTERN
Education / Credentials
Pursuit of major in related to internship specialtyExperience
Entry level position. Prior work experience not necessary.Technical / Professional Knowledge
Good math aptitudeGood research, analytical, and problem-solving skillsGood oral and written communication skillsGood inter-personal skillsGood customer service skillsGood PC skills, with an emphasis on Microsoft Office SuiteMust be a self-starter with an ability to learnJOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)
This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.Must be able to see and effectively use a computer monitor.Must be able to operate a computer, keyboard and applicable printers and other general office equipment.Must be able to access and enter information accurately using automated systems.Must be able to hear and communicate via the telephone and / or monitoring devices to both internal and external clients.Must be able to present information to individuals and groups.Must be able to interpret and apply concepts that may or may not be based upon established guidelines.Must be able to maintain acceptable attendance and adhere to scheduled work hours.Must be able to travel. Overnight stays may be required.
