Demo

Intern

Penn National Insurance
Greensboro, NC Intern
POSTED ON 1/25/2025
AVAILABLE BEFORE 2/22/2025
Job Description

Penn National Insurance is offering an excellent opportunity for an Intern interested in the insurance industry to start their career! This Internship is a hybrid position based out of our Greensboro, NC Claims Service Office.

This is an internship aimed at providing an opportunity for a student in a related degree program to work within company operations first-hand with the goal of career development. They will apply skills related to the concepts, principles, and methodologies of their associated major. This internship will exposure the student to projects and assignments where they can apply knowledge and higher order thinking skills (critical thinking, analysis, synthesis, evaluation, complex problem solving) to real world situations.

Competencies And Essential Duties Of The Intern

The intern will have a detailed work plan provided by the division outlining the project, assignments and overview of the planned timeframe of the internship.

CORPORATE CORE COMPETENCIES OF THE INTERN

Effectively Communicates and Connects

  • Communicates clearly and concisely.
  • Prepares written communications that adhere to department standards.
  • Attentively listens and asks clarifying questions.
  • Builds positive relationships within the workplace.

Customer Focused

  • Develops and maintains knowledge about the needs of customers and how the team provides value.
  • Aware of customer risks and when to escalate risks.
  • Identifies and utilizes the appropriate resources to solve customer problems.
  • Accelerates follow-up and action to resolve issues.

Talent Development Mindset

  • Brainstorm ideas for technical and/or professional development.
  • Work with supervisor to identify relevant development opportunities, shadow opportunities, including technical skill building and professional skill enhancement.
  • Act on opportunities to recognize colleagues for a job well done.

Demonstrates Adaptability

  • Seeks to understand others' needs and perspectives, especially those different from my own.
  • Open to learning about new and challenging ideas to drive the success of the work in which I am involved.
  • Learning how to be flexible to accommodate deliverables and prioritize work effectively.

Demonstrates Accountability

  • Takes ownership of mistakes and consults with others to resolve, learning from the experience.
  • Consistently checks the accuracy of work.
  • Provides coverage or assistance to others when needed.
  • Proactively steps-up to provide guidance or assistance.

Performs various projects requested or assigned by the assigned manager.

SPECIAL RELATIONSHIPS FOR THE INTERN

  • Direct contact with division leaders and other office personnel

Qualifications For The Intern

Education/Credentials

  • Pursuit of major in related to internship specialty

Experience

  • Entry level position. Prior work experience not necessary.

Technical/Professional Knowledge

  • Good math aptitude
  • Good research, analytical, and problem-solving skills
  • Good oral and written communication skills
  • Good inter-personal skills
  • Good customer service skills
  • Good PC skills, with an emphasis on Microsoft Office Suite
  • Must be a self-starter with an ability to learn

JOB REQUIREMENTS (as required by ADA – Americans with Disabilities Act)

  • This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.
  • Must be able to see and effectively use a computer monitor.
  • Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
  • Must be able to access and enter information accurately using automated systems.
  • Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
  • Must be able to present information to individuals and groups.
  • Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
  • Must be able to maintain acceptable attendance and adhere to scheduled work hours.
  • Must be able to travel. Overnight stays may be required.

About Us

Why Penn National Insurance

A career with Penn National Insurance offers a total rewards package that makes us a regional employer of choice. When you are part of the Penn National Insurance family, we want you to feel secure in:

Your Career: We offer a comprehensive benefit and compensation package including a generous 401k match, graded profit sharing, recognition programs, and incentive compensation. Additionally, Penn National Insurance company policy provides for remote access, flex-scheduling, and a dress-for-your-day dress code.

Your Employer: Penn National Insurance celebrated its 100th anniversary in 2019. With the one billion dollar direct written premium threshold in sight, the company is utilizing innovation solutions and analytic insights to grow its share of the small commercial and middle market business, as well as personal lines. Our proud tradition of adhering to a relationship-driven business model, and our ability to adapt to changes over time reinforce our reliability and strength.

Your Community: The Company and our employees donate more than half a million dollars annually to fund enrichment programing throughout the communities we serve. Our United Way campaign raised an additional three hundred fifty thousand last year. We are also taking real steps to decrease our environmental impact. We have added bicycle accommodations, enhanced energy efficiency, introduced water conservation measures, and implemented cool-roof technology.

Your Future: We create a rewarding career path and enable long-term retention by offering enhanced benefits around continuing education and professional development. The average employee tenure at Penn National Insurance is 14 years!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email, HRBusinessPartner@pnat.com .

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