What are the responsibilities and job description for the Premium Audit Specialist position at Penn National Insurance?

Job Description

Penn National Insurance has an incredible opportunity to join our world-class team as a Premium Audit Specialist! This is a remote position with up to 20% travel required. The ideal candidate will reside in Pennsylvania. PA workers' comp experience desired.

The Premium Audit Specialist is responsible for the timely and accurate examination and verification of financial records of insureds to determine the correct premium basis amounts for insurance premium charges in compliance with insurance regulatory requirements, test audits, and quality control.

COMPETENCIES AND ESSENTIAL DUTIES OF THE PREMIUM AUDIT SPECIALIST

Business Acumen

Gather information using email, phone, and Nexus relative to the insured's operation to determine the nature of the entity and applicable insurance exposures.
Provide explanation / instruction to insureds as necessary for proper record keeping of insurance exposures, rule applicability, and classification of employees.
Utilize discretion, professionalism, ethical conduct, impartiality, and confidentiality while working with insureds and their financial records.
Assist with training employees when requested by supervisor, manager, VP, or customers.

Results Oriented

May either complete phone audits or schedule and complete physical audits based on company requirements, guidelines, and procedures.

Actively communicate with underwriting personnel and / or Premium Audit Supervisor when any unusual matters or changes in insured's operations or financial conditions are identified.

Proposes ideas and suggests new approaches to tackling work tasks to help drive efficiency and organizational success.

Time & Priority Management

Plan, organize, and schedule audit assignments so that audits are completed in a timely and effective manner. Test audit administration.

Perform quality reviews as needed.

Decision Making

Analyze and evaluate an insured's financial records to ensure proper recording of payrolls, receipts, and other premium bases as they apply to insurance classifications and charges.

Organize independent judgment (based on interpretation of insurance manual / rules and their applicability to varied and often unique business operations).

Performs various projects requested or assigned by the manager.

SPECIAL RELATIONSHIPS FOR THE PREMIUM AUDIT SPECIALIST

This position reports to the Premium Audit Manager.

Internally, the incumbent has frequent contact with Branch Underwriting to provide and / or obtain information on an insured's operations or to discuss details of the audit information provided.

Externally, the incumbent contacts include insureds, agents, and other persons responsible for the insured's financial records (bookkeepers, accountants, etc.)

The incumbent may also work with regulatory authorities when dealing with test audit administration.

QUALIFICATIONS FOR THE PREMIUM AUDIT SPECIALIST

Education / Credentials

Bachelor's Degree required, preferably in an Accounting or Business Major; or 5 or more years of relevant experience in a premium audit or accounting position within the property / casualty insurance industry

Continuing education in insurance and premium audit courses, such as APA or CPCU preferred

Experience

Minimum of 1 year of experience in property / casualty insurance premium auditing.

Technical / Professional Knowledge

Must possess an in-depth understanding of accounting principles and bookkeeping concepts

Must possess thorough knowledge of insurance coverages and classifications, with working knowledge of Workers' Compensation and ISO General Liability rules, manuals, and industry practices

Excellent interpersonal skills

Excellent oral and written communication skills

Good planning and organizational skills

Good time management skills

Demonstrated practical understanding of a variety of business operations and job functions

Demonstrated analytical skills and attention to detail

Good PC skills with a focus on Microsoft Office Suite

Must be able to work independently with minimal supervision

JOB REQUIREMENTS (as required by ADA - Americans with Disabilities Act)

This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.

Must be able to see and effectively use a computer monitor.

Must be able to operate a computer, keyboard and applicable printers and other general office equipment.

Must be able to access and enter information accurately using automated systems.

Must be able to hear and communicate via the telephone and / or monitoring devices to both internal and external clients.

Must be able to present information to individuals and groups.

Must be able to interpret and apply concepts that may or may not be based upon established guidelines.

Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Must have a valid driver's license and be able to operate a motor vehicle.

Only candidates from the following states will be considered for positions at Penn National Insurance : Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin.

About Us

Why Choose Penn National Insurance?

At Penn National Insurance, we're on a mission to help people feel secure and make life better when bad things happen . For over 106 years , we've been a trusted partner to individuals, families and businesses because we are a mutual insurance company where service and support for our policyholders are at the heart of everything we do.

We're not just a company-we're a community united by our core mission to "Make Life Better." Here, you'll find a place where your professional growth, success and personal well-being are our top priorities.

Your Career Journey : Empowering Your Growth

Your career should be more than just a job-it should empower you to feel secure, supported and inspired. At Penn National Insurance, we invest in your growth and celebrate your contributions with a comprehensive and competitive total rewards package. We're committed to supporting your journey and helping you thrive at every stage of your career. Key highlights include :

Benefits and Compensation : Generous 401(k) match, graded profit sharing, incentive compensation, and a wide range of benefits to support your financial health, physical well-being and career development.

Flexibility : We offer remote and hybrid work options, flexible scheduling and a "dress-for-your-day" culture.

Recognition : We celebrate your achievements, big and small, through employee recognition programs designed to honor your contributions.

Your Employer of Choice : A Legacy of Trust and Strength

Joining Penn National Insurance means becoming part of a company with over a century of experience , built on trust, innovation and strong relationships. From our beginnings as a mutual insurance company founded by farmers to our 100th anniversary in 2019, we've stayed true to our relationship-driven model, focusing on direct service and meaningful support.

Your Community : Making an Impact Together

Making life better isn't just our mission-it's a value that guides everything we do. Our employees are at the heart of this mission, giving back through community engagement and charitable efforts. We proudly support our community through financial support and employee volunteering opportunities including our annual United Way campaign, where employee contributions and company matches make a significant impact each year.

Your Future : Building a Rewarding Career Path

We're not just offering a job; we're providing a fulfilling and rewarding career. We support your growth with a range of resources designed to help you build your skills and achieve your goals, including :

Continuing Education Support : Access to programs that help you enhance your knowledge, skills and educational goals along with 100% tuition reimbursement for academic studies.

Professional Development Opportunities : Tailored designation programs to help you advance in your career such as CPCU, AINS, CPA, CISSP, and more.

Long-Term Career Focus : With an average employee tenure of 14 years and many team members serving for over 40 years, we take pride in fostering a work environment that values long-term growth and development.

When you join us, you're not just starting a job-you're becoming part of a team that values your growth and invests in your future. Our commitment to long-term retention and employee development ensures that you will be part of a tradition and legacy of excellence that spans decades.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, creed, affectional and sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Consistent with the Americans with Disabilities Act (ADA) and EEOC guidance, it is the policy of Pennsylvania National Insurance to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to a HR Business Partner via telephone at 800-368-4764, or through email, HRBusinessPartner@pnat.com.

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