What are the responsibilities and job description for the Banquet Server position at Penn Oaks Country Club?
Job Overview:
The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Golf Club. Front of House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important, and relaxed.
General Responsibilities:
- Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
- Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
- Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Prepare mixed drinks for service to your customers tables.
- Properly open and pour wine at the tableside.
- Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Assisting with special events as needed.
- Greet all guests and Members warmly with an appropriate greeting.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort.
- Must have some familiarity with basic cooking skills.
Job Qualifications:
- Education: High school diploma or equivalent preferred.
- Experience: Previous serving experience preferred.
- Excellent oral communication skills required.
- Positive interpersonal skills required.
Pay:
- Banquet Servers start at $15.00/hour.
Salary : $15
