What are the responsibilities and job description for the Front Desk / Receptionist position at Penn Psychiatric Center?
Penn Psychiatric Center, a growing outpatient mental health facility, is seeking a friendly, organized, and dependable Front Desk Administrative Assistant to join our team. This is a full-time position (40 hours/week) with great benefits and opportunities for growth. The hours are Monday thru Thursday 9:30am-8:00pm. No weekends. No holidays. Long weekends every week! If you’re looking to build a long-term career in a supportive and patient-centered environment, we’d love to hear from you!
You’ll be the first point of contact for our clients and an essential member of our administrative team. We’re looking for someone who can provide excellent customer service while keeping our front desk running smoothly.
Key Responsibilities
- Greet and interact with clients in person and over the phone with professionalism and warmth
- Answer and route incoming calls appropriately
- Schedule, reschedule, and cancel appointments using our EMR system
- Collect and reconcile cash and credit card co-pays
- Handle mail, faxes, and sensitive information in line with HIPAA guidelines
- Provide general clerical and word processing support
- Collaborate with team members to maintain a positive office environment
- Strong organizational skills are a must!
- Proficient in Microsoft Word, Excel, and Outlook
- Experience with EMR systems and working in a medical office is a big plus
- Excellent communication and multitasking skills
Employee: Medical/Dental, PTO. holidays, 401K or Independent Contractor available
Hourly position $15 - $17 per hour*
*Rate is highly dependent on experience.
Room for advancement – we promote from within!
PPC is an equal-opportunity employer. Applicants will not be discriminated on the basis of race, color, religious creed, disability, ancestry, national origin or sex.
Penn Psychiatric Center is not affiliated with the University of Pennsylvania
Salary : $15 - $17
