What are the responsibilities and job description for the Leadership Development Administrative Assistant position at Pennant Services, Inc.?
We are building a world-class service Center and invite you to join a team of people who are committed to a core objective of supporting life-changing service and providing professional expertise to the operations and leaders we support. ABOUT THE COMPANY Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate 160 senior living, home health, hospice, and home care operations across 14 states, and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies. Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success. JOB SUMMARY The Leadership Development Assistant is responsible for providing comprehensive support to the Leadership Development team by coordinating and managing logistics for the leadership development department. This includes but is not limited to booking hotels and travel, ordering food plans, and managing various administrative tasks within Pennant systems. The coordinator will also handle the scheduling and coordinating of meetings and calls through Outlook, ensuring seamless communication and organization. This role requires strong organizational skills, attention to detail, and proficiency in Microsoft applications. The ideal candidate is solution-oriented, adaptable to challenges, and can manage multiple tasks efficiently. DUTIES & RESPONSIBILITIES Under the direction of the Director of Leadership Development, the Leadership Development Assistant will: Training & Event Coordination Coordinate logistics for leadership development training and events, including booking hotels, travel arrangements, and meal plans. Manage event calendars, send invitations, and track attendance. Collaborate with vendors and venues to ensure smooth event execution. Prepare and distribute training materials and resources. Meeting & Scheduling Coordination Schedule and manage various meetings and calls via Outlook, ensuring proper calendar management. Coordinate with multiple stakeholders to align schedules and meeting times. Send reminders and follow-ups to attendees. Administrative & Systems Support Perform administrative tasks in Pennant systems, including data entry, tracking, and updating records. Organize and maintain training documentation and reports. Communication & Collaboration Serves as a point of contact for coordination inquiries related to leadership development events. Collaborate with internal departments, including HR and operations, to support seamless coordination. Identify and implement process improvements to increase efficiency. Support Department Leaders Support leader travel logistics, including booking flights and hotels. Support creation and submittal of Expense Reports in Concur. Support the management of leader calendars—schedule meetings, optimize schedule efficiency, and open up availability as much as possible. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills, & Abilities) Experience: 1-2 years of experience as an administrative assistant, receptionist, or coordinator. Experience in event or training coordination is preferred. Skills & Abilities: Strong organizational and time management skills. Exceptional attention to detail and accuracy. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Comfortable navigating and learning new systems. Ability to prioritize and manage multiple tasks simultaneously. Solution-oriented mindset with adaptability to changing needs. Strong communication and interpersonal skills. Personal Attributes: Self-motivated and proactive with a problem-solving approach. Collaborative team player with a willingness to take ownership. Flexible and adaptable to shifting priorities. PHYSICAL REQUIREMENTS Ability to sit for extended periods while working at a computer. Occasional lifting of supplies or materials (up to 20 lbs). Ability to travel occasionally for event coordination. ADDITIONAL INFORMATION We are committed to providing a competitive Total Rewards Package that meets our employees’ needs. From a choice of medical, dental, and vision plans to retirement savings opportunities through a 401(k), company match, and various other features, we offer a comprehensive benefits package. We believe in great work, and we celebrate our employees' efforts and accomplishments both locally and companywide, recognizing people daily through our Moments of Truth Program. In addition to recognition, we believe in supporting our employees' professional growth and development. We provide employees a wide range of free e-courses through our Learning Management System as well as training sessions and seminars. Compensation: Based on experience. Type: Full Time Location: Remote Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 If you are interested in this position, please submit a resume for consideration. We look forward to hearing from you! ABOUT THE PENNANT GROUP We are proud to be affiliated with the Pennant Group, Inc. (NASDAQ: PNTG). Pennant was created in 2019 in connection with The Ensign Group, Inc.’s (NASDAQ: ENSG) spin-off of its home health, hospice, and senior living businesses. We believe that through our innovative operating model, we can foster a new level of patient care and professional competence at our independent operating subsidiaries and set a new industry standard for quality home health, hospice, and senior living services. You can learn more about The Pennant Group at www.pennantgroup.com The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries. Affiliates of Pennant Services now operate more than 115 senior living, home health, hospice, and home care operations across 14 Western states and we are growing! These operations have no corporate headquarters or traditional management hierarchy. Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies. More information about Pennant is available at http://www.pennantgroup.com. Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebrate Ownership By incorporating these principles at all levels of our organization, our employees feel valued and excited about their impact on our service center team members and operational partners. Our culture fosters excellence both personally and professionally and promotes development that leads to continued success. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.