Admin. Support - Human Services

Are you ready to bring your talents to a fast-paced, fun, and supportive work environment?  At Pennington County Human Services/Veterans Service Office, we value teamwork, flexibility, and celebrating our successes together.  We are seeking a motivated Administrative Support person who thrives in a dynamic setting where no two days are the same.  Enjoy the benefits of a flexible work schedule with the potential for a 3-day weekend, participate in team-building activities, and be part of a culture that appreciates potlucks and celebrates both individual and team achievements.  If you are a proactive problem-solver with a passion for excellent customer service and our community, we invite you to apply and join our dedicated team!

Position Objective:  The Administrative Support position provides general clerical, administrative, and customer service support to staff and the general public.  This position is generally the first point of contact for incoming phone calls and in-person needs.  The Administrative Support position performs data entry and clerical support throughout the department.Essential Functions:

• Serves as first point of contact for incoming callers, the public and outside agencies, responds to basic questions, relays messages and forwards calls to appropriate parties.
• Collects and distributes daily mail and deliveries.
• Scans and uploads documents to various systems.
• Prepares, transcribes, assembles, distributes and maintains correspondence.
• Record retention duties to include filing, entering and maintaining data in various systems.
• Basic bookkeeping duties to include calculating input, collecting payment, processing receipts and entering payments.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all county policies and procedures

Education and/or Experience Required:

• High School Diploma or GED
• One to two years of related experience in customer service, clerical, administrative, accounting or bookkeeping.
• Possession of or ability to attain a valid driver’s license.
• Ability to operate standard office equipment and a computer with working knowledge of computer and software applications, including Microsoft Office programs.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards
• This position frequently remains stationary for long periods of time and needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and printer.
• Must be able to move up to 20 pounds unassisted, and move 40 pounds with assistance.
• Must be able to communicate clearly and effectively on telephone, in-person and in writing.

Working Environment:

•  Work is performed in an office setting where noise and interruptions often occur.
•  Depending on setting, office setting may be located within a secure setting.  

Salary : $18