What are the responsibilities and job description for the HHR Attendant (Gaming) position at Penninsula Pacific Entertainment (P2E)?
Base pay is $15 an hour but with TIPS you can make up to $25 an hour, or even MORE!
Job Description: Casino Gaming Attendant
Position Overview: We are seeking friendly and attentive individuals to join our casino as Gaming Attendants. As a Gaming Attendant, you will provide exceptional customer service and assistance to guests on the gaming floor, ensuring a smooth and enjoyable gaming experience. Responsibilities:
- Guest Assistance and Customer Service:
- Greet guests with a warm and welcoming attitude, assisting them with inquiries, directions, and general information about the casino.
- Provide exceptional customer service by addressing guest needs and concerns promptly and professionally.
- Gaming Machine Operation and Maintenance:
- Assist guests in using gaming machines, including HHR machines and electronic gaming devices, by explaining game rules, features, and functionalities.
- Perform routine maintenance tasks on gaming machines, such as refilling paper for ticket printers and troubleshooting minor technical issues.
- Verify identification and age eligibility for guests engaging in gaming activities.
- Jackpot Verifications:
- Assist in verifying and documenting large jackpot wins, ensuring proper payouts and adherence to casino policies and procedures.
- Area Cleanliness and Organization:
- Maintain a clean and organized gaming area by regularly emptying ashtrays, disposing of trash, and keeping the gaming machines and surrounding areas tidy.
- Team Collaboration:
- Work collaboratively with other gaming attendants, casino staff, and supervisors to ensure a coordinated and efficient operation.
Qualifications:
- High school diploma or equivalent; additional customer service training is a plus.
- Previous experience in customer service or a similar role.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong attention to detail and ability to perform tasks accurately under pressure.
- Ability to learn and navigate electronic gaming systems and equipment.
- Availability to work flexible hours, including evenings, weekends, and holidays.
Join the Revolution and apply for the Casino Gaming Attendant position.
For more information, please visit https://playlikearebel.com/
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
Job Types: Full-time, Part-time
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Dover, NH 03820 (Preferred)
Work Location: In person
Salary : $15 - $25