What are the responsibilities and job description for the Data Quality Analyst- Experience Rating (Hybrid Insurance role) position at Pennsylvania Compensation Rating Bureau?
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Job Summary :
The Experience Rating Data Quality Analyst reporting to the Manager, Experience Rating plays a crucial role in supporting the daily functions and operations of the Experience Rating area, ultimately contributing to the accuracy and effectiveness of the Experience Rating Plan.
In this role, the candidate will be responsible for assisting with any complex internal or external workflow issues, report generation and maintenance, responding to inquiries from data providers relating to the Experience Rating Plan, reviewing data for accuracy and reasonability, and processes and procedures are followed.
The analyst will participate in continued staff development, and future system enhancement discussions, and will assist in maintaining current processes and procedure manuals.
Remain current with new technology and make recommendations for staff development and procedures to meet overall PCRB objectives.
Essential Responsibilities :
- Ability to identify processes and improvements and make recommendations on system enhancements
- Assist with any complex internal or external workflow issues, report generation, maintenance, and responding to inquiries from data providers relating to the Experience Rating Plan
- Respond professionally to inquiries from data providers relating to the Experience Rating Plan
- Review data for accuracy and reasonability, and processes and procedures are followed
- Understanding the rules and procedures of both the Delaware and Pennsylvania Basic Manual
- Make use of PCRB systems, information, and resources and apply them accordingly to job tasks
- Ability to identify process improvements and make recommendations to enhance systems or manual processes as needed.
- Ability to articulate any potentially problematic issues both internally and externally
- Collaboration with cross-functional teams to support the Experience Rating Area / Plan
- Maintain a positive attitude
- Maintain daily attendance
Non-Essential Responsibilities :
Requirements :
Education : College degree required or equivalent work experience. Insurance coursework is a plus.
Experience : 3 years experience in related field.
Skills Required : Strong organizational, written, and decision-making skills with the ability to work independently and adapt to various situations, analytical, and decision-making skills, the ability to convey ideas, instructions, and information well, the ability to manage multiple assignments, and the ability to prioritize tasks accordingly. PC proficient; experience in Microsoft 365 Office Suite, Knowledge of Excel required. Communicate effectively with all levels of PCRB personnel and external contacts.
Work Hours :
Normal PCRB hybrid Flex time is available. Employees must be flexible when needed as projects or deadlines may sometimes necessitate extended hours.