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CW Records Clerk

Pennsylvania Higher Education Assistance Agency
Harrisburg, PA Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 4/8/2025

PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education.

Give back tomorrow by joining us today!

PHEAA is seeking a Record Clerk to join our Records Management Department! This position is responsible for efficiently and accurately processing daily correspondence received by the Agency, including document preparation, imaging, indexing, review, file retrievals, and / or file maintenance functions.

Shift : Monday through Friday 8 : 00 AM -4 : 30 PM

Pay : $15.00 / hour (a $.50 increase will occur after 6 months of service)

Location : Onsite- 1200 North 7th Street, Harrisburg, PA. 17102

Department : Records Management

Additional Benefits :

Records Clerks can enroll in the Bronze Medical Insurance plan from day one of employment and will be required to join the State Employees Retirement System. Learn more about these benefits here : https : / / www.pheaa.org / about / careers / index.shtml

Job Responsibilities

  • Assist with preparing and routing incoming correspondence for all lines of business to the appropriate workflow queues.
  • Assist with File Maintenance activities as necessary.
  • Review electronic documents for loans being offboarded to determine if documents apply to specific loans.
  • Perform research on unidentified documents.
  • Correct document errors identified through the logging or script error process.
  • Perform mail pick-up using the Agency vehicle to / from the Post Office.
  • Other duties as assigned.

Required Skills

High school diploma or any equivalent combination of experience and training.

Conditions of Employment

  • Depending on the desired shift, one must have a valid driver’s license and be able to operate a vehicle.
  • PHEAA’s environment welcomes and supports our employees, customers, and stakeholders; we seek out and value differing perspectives and contributions.  Our organizational culture promotes diversity, equity, and inclusion at all levels of the organization.

    Required Experience

    High school diploma or any equivalent combination of experience and training.

    High school diploma or any equivalent combination of experience and training.

    Conditions of Employment

  • Depending on the desired shift, one must have a valid driver’s license and be able to operate a vehicle.
  • PHEAA’s environment welcomes and supports our employees, customers, and stakeholders; we seek out and value differing perspectives and contributions.  Our organizational culture promotes diversity, equity, and inclusion at all levels of the organization.

    Salary : $15 - $50

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