Loan Officer I

Job Title: Loan Officer I
Location: Harrisburg, PA (PHFA Headquarters)

Key Responsibilities:

- Review applications and make a determination of program eligibility based on an analysis of credit reports, mortgage credit histories, income tax returns, pay stubs, property searches, and individual circumstances.

- Order property and credit reports when needed.

- Review program policies and procedures as needed with counseling agencies, lenders, attorneys, and homeowners.

- Review recertifications, re-evaluations, subordinations, and remanded files to determine eligibility, necessity for continuation, termination, or adjustment to contribution/repayment amounts.

- Maintain a collection queue by calling, emailing, and sending letters to borrowers to make payment arrangements in an effort to cure delinquent accounts.

- Refer uncollectable accounts to Manager of Loan Processing for further action.

- Address counseling agency issues encountered during the application review process.

- Open checks, add the daily bank deposit, or assist in HEMAP queue calls as needed, or in the absence of administrative staff.

- Prepare monthly activity reports.

Qualifications:

- Computer proficiency in Microsoft Office applications.

- Ability to effectively communicate, both verbally and in writing.

- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Harrisburg, PA 17101 (Required)

Work Location: In person