What are the responsibilities and job description for the CLINICAL DIRECTOR AMBULATORY position at Pennsylvania Medicine?

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity : Clinical Practices of the University of Pennsylvania (CPUP)

Department : Dermatology

Location : 1500 Market Street, Philadelphia

Hours : Full-Time

Summary :

This position typically reports to the department's Chief Operating Officer (COO), and an indirect reporting relationship to the CPUP Associated Executive Director of CPUP Clinical Operations, Chief Nursing Officer.
The Clinical Director Ambulatory (CD) provides clinical leadership to the practice sites of the Department assuring that these practices and clinical staff maintain the top scope of practice and patient focus and standardization of care across sites. The role is accountable for partnering with Departmental leadership to monitor operational budgets and the sustainment of efficient workflows.
The CD monitor standard metrics to gauge the optimal quality and safe patient care.
The CD partners in developing strategic operating and financial plans to accomplish the department / CPUP mission. The CD also partners with each entity to ensure departmental compliance with Regulatory and Infection Prevention guidelines.
The CD serves as the leader in ensuring expert clinical practice and models for interdepartmental collaboration and communication to promote excellence in coordination and continuity of care. As a clinical department leader, there is an expectation that the Clinical Director will progressively demonstrate and exceed competencies in domains for healthcare leadership, communication, relationship management, knowledge of the healthcare environment, leadership, professionalism, and business skills and principles. Leadership responsibilities focus on advancing clinical practice through excellence in clinical care, education, continuous quality improvement, management of human resources, supervision, and coaching of personnel.
The CD will work with leaders across the department to support the strategic vision of the department.
The CD will remain current with trends and changes in the clinical profession and environment.

Responsibilities :

Compliance : Ensures compliance with all state and federal standards and policies as well as entity policies and procedures. Achieves regulatory compliance and ensures an environment of active readiness.

Clinical : Strong knowledge base of clinical care with clinical and leadership experience in the delivery of care in ambulatory populations. Maintains a record of developing and implementing innovative care delivery models, professional practice standards, and policies and procedures

Leadership : Participates in the selection, career development, and annual performance reviews of staff. Directs and supports Clinical Leadership role(s) in facilitating clinical development, professional growth, competency evaluations, staff engagement, and a patient-centered care model

Quality Improvement : Experience in the oversight of programs to improve efficiency and quality of patient care. Demonstrates experience in developing and monitoring quality initiatives.

Performance Improvement : Monitors all relevant patient and clinical-related metrics including but not limited to : Patient experience metrics (PMX-Press Ganey) and other performance metrics. Reports on outcomes regularly. Recommends and initiates action plans to address the underperforming metrics and standards.

Financial Management : Reviews financial reports as distributed by Financial professionals and Director. Seeks opportunities to reduce supply and personnel costs by analyzing data and managing expenses. Balances staffing models to achieve budget targets and organizational objectives.

Assists the Vice Chair of Clinical Operations and Vice Chair of Quality to ensure quality and identify / implement process improvements based on safety net reporting, employee engagement and culture of safety surveys, and monitoring of quality and safety dashboards / metrics in alignment with Health System Requirements.

Helps to develop and implement Risk Reduction Initiatives and initiatives for achieving strategic goals.

Serves on Appropriate Departmental Committees.

Community and Collaboration : Demonstrates the ability to build strong relationships and build trust across divisions. Maintains a reputation for integrity.

Credentials :

Basic Cardiac Life Support (Required)

RN or PA-C or CRNP or CNM or CRNA (Required)

Education or Equivalent Experience :

Bachelor of Science- BSN (Required)

7 years of total clinical experience, including 5 years of management experience (Required)

Master of Arts or Science in Nursing (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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CLINICAL DIRECTOR AMBULATORY

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