What are the responsibilities and job description for the Revenue Cycle Manager position at Pennsylvania Medicine?

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title : Mgr Revenue Cycle

Department : Physical Med Pier

Location : Penn Medicine Rittenhouse- 1800 Lombard Street

Hours : Full Time

Summary :

The Revenue Cycle Manager is responsible for providing support and monitoring the billing practices and process for optimization for all Departmental Revenue Cycle activities. They will work with both operations and the patient accounting department to solve difficult payment and associated business office problems including claims processing and billing issues across the revenue cycle as well as escalated patient complaints and audits problem accounts. Areas of oversight include but are not limited to practice revenue cycle operations including pre-registration, documentation, coding, charging, and billing and collections practices. This position is responsible for direct management of Departmental Revenue Cycle functions in an effort to maximize the performance and integrity of the revenue cycle process. They will assist in the planning of improvement initiatives and the implementation process and aid in improvements with departmental leadership.

Responsibilities :

Partakes in process to aid in establishing strategic objectives and performance measures used to gauge progress

Drive Revenue Cycle optimization across offices, practices, and functions

Participates in the hiring, onboarding, and ongoing training processes of revenue cycle personnel

Examines current physician practice processes to ensure continued compliance with changing guidelines and best practices, and modifies policies and procedures as necessary

Keeps clinic leadership apprised of physician practice and staff performance through periodic reports and scheduled meetings

Works directly with executive staff, and serves as liaison between frontline staff and leadership and delegates duties and projects to appropriate staff, and monitors for accurate and prompt completion

Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

Other duties as assigned to support the unit, department, entity, and health system organization

Credentials :

Certified Six Sigma Black Belt (preferred)

Education or Equivalent Experience :

H.S. Diploma / GED (Required)

8 years revenue cycle operations experience with a minimum of three years supervisory experience Education Specialization :

Associate of Arts or Science Degree preferred. A combination of education and experience will be considered.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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