What are the responsibilities and job description for the Surgical Services Coordinator - Surgery Urology position at Pennsylvania Medicine?
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title : Surgical Services Coordinator
Department : Surgery Urology
Location : Pennsylvania Hospital- 800 Spruce St
Hours : Full Time
Summary :
- The Surgical Services Coordinator (SSC) assists the manager and / or physicians in maintaining patient / customer focus, supports the delivery or high-quality care, and assists in meeting or exceeding patient satisfaction and operational targets. In addition to performing the duties of the Surgical Services Associate (coordinating patient related activity for both outpatient visits and surgical procedures, phone calls, messages, authorizations and billing), the SSC will be expected to oversee the daily schedule and operations of an assigned area or group. The SSC serves as the APM / OpTime expert and the liaison between staff and Managers / Physicians to ensure daily performance expectations are communicated and met. In the absence of the manager, the SSC may take on additional responsibilities. Where applicable, this position is responsible for the management and coordination of care for patients within a specialized clinical program or across multiple surgical specialties.
Oversight and Lead Responsibilities
staff per practice needs
Clinical Duties
the most adverse circumstances; acts as primary point of contact for assigned patients.
diagnostic testing and other evaluations are completed before visit.
traveling to clinic location when necessary.
ancillary tests, pre-operative testing, obtaining x-rays, scans, MRIs, lab results, EKGs for completion of pre-op packages.
forms completed and signed.
Admin Duties
messages / delegate to appropriate staff.
memberships and books for re-imbursements in a timely fashion.
escalation
when necessary
require coordination among teams to perform joint cases that all operative reports and encounter forms are turned in for
billing within the designated timeframes.
Billing Duties
protocols for referrals.
Additional Duties (where applicable)
appointments for specialized clinical program and / or additional specialty requirements including psychiatry, radiology,
pulmonary, etc as needed.
needed.
specialties has been completed and received prior to initial outpatient consult as needed.
specialty requirements from scheduling initial outpatient consult through surgery as needed.
specialty specific care goals; coordinates the rescheduling and resetting of timelines if patient progress is non-compliant as
needed.
protocols for referrals.
Credentials :
Education or Equivalent Experience :
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.