Medical Receptionist (Full-Time)

Are you looking for a rewarding job working with outstanding people? Then we have an opportunity for you!

We are an Retina sub-specialty ophthalmology practice seeking an experienced person to join our team as a full-time receptionist.

The right candidate will have proficient phone and computer skills to use our practice management, drug inventory and electronic medical record software programs, and will thrive in a fast-paced work environment. Insurance knowledge helpful. Training will occur in the Camp Hill office. Some travel is required to satellite offices in York, Hershey and State College. Mileage Reimbursement provided for anything beyond your normal commute to the Camp Hill office. Shifts rotate, most frequently between 7:30 am - 4:00pm, 8:00am - 4:30pm, and 8:30am - 5pm. Many of your shifts will be in the phone room, so proficiency and enjoyment of working with patients over the phone is a must.

Job Summary:

The Medical Receptionist is responsible for interacting with patients and managing the administrative tasks required to facility successful patient visits. Their duties include scheduling appointments, checking patients and out for their visits, and processing payments for patient treatment.

Duties/Responsibilities:

• Completion of opening duties when scheduled as the opening receptionist.
• Checking patients in and out, which includes verifying and updating the patient’s demographics and insurance.
• Scheduling new and return patient appointments
• Collecting patient payments via cash, check, or credit card. Processing refunds as necessary.
• Answering patient incoming calls and completing triage on those phone calls as needed.
• Coordination with the Insurance Verification, Procedural Coordinators, Surgery Schedulers, and the Billing department to ensure patients have proper insurance clearances prior to being seen.
• Preparation of Patient Encounter Forms for the next day, including verifying that the patient’s appointment information, insurance authorizations, diagnosis codes, and patient co-pays are accurate.
• Completion of rescheduling work as needed.
• Completion of patient letters as needed, including no show letters, paperwork update letters, appointment change letters, reminder letters, and work/school excuses.
• Processing of requests to release records, in conjunction with the Medical Records Specialists.
• Follow-up with patients who have not confirmed their appointments through Televox.
• Processing of incoming and outgoing referrals.
• Completion of closing duties when scheduled as the closing receptionists.
• Completion of daily cash out reports and deposit slips.
• Rotation through our satellite offices for front desk coverage as scheduled.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

High school diploma or equivalent.

At least two years related experience is preferred.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Uniform allowance
• Vision insurance

Medical Specialty:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Camp Hill, PA 17011 (Required)

Ability to Relocate:

• Camp Hill, PA 17011: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $20