Business Support Analyst II

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. 

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

Provide support in managing a broad variety of departmental operations including special projects, strategic planning process and initiatives, and conducting data integrity, compliance, and operational efficiency analysis and reporting.  Key functions may include developing interim automated solutions to assist various departments, creating exception reporting and automating routines in addition to various other department-related activities.

The Business Support Analyst will:

• Provide analytical support for Strategic Planning initiatives as well as creating, producing and reporting on applicable metrics and key performance indicators
• Create and produce regular compliance reports that serve to hold the division accountable for meeting defined targets
• Coordinate the division’s annual strategic plan presentations to the executive committee
• Develop ad-hoc reports, work with the applicable department management and provide context to reports
• Serve as a point person to interact with internal and external clients to facilitate various complex projects and presentations
• Assist business units with developing interim business tools to facilitate an increased level of efficiency
• Support the Operations team with data analysis and problem solving
• Draft policies and procedures for the different department roles and responsibilities
• Provide general administrative support for the division as needed
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

• Bachelor’s Degree in Business Administration or related field required
• Must be highly proficient in Excel, Word and PowerPoint
• Must be a team player with strong attention to detail and able to work independently
• Strong business acumen and ability to interface with executive management
• Proven track record at delivering timely and accurate information in a fast-paced environment
• Ability to multi-task and effectively manage competing priorities
• Must possess superior analytical skills
• Financial Services and, if possible, mortgage industry experience preferred
• Excellent critical thinking, problem solving, mathematical skills and sound judgment

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. 

Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. 

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: 

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave 
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement 
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role 
• Higher in range - Experience and skills add value above typical requirements of the role 

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. 

Salary : $55,000 - $85,000