What are the responsibilities and job description for the Program Support Specialist position at Pennyrile Area Development District?
The Pennyrile Area Development District (PADD) is looking for a dedicated and detail-oriented Program Support Specialist to join our Veteran Directed Care (VDC) team. This vital position supports the day-to-day operations of the VDC program, helping ensure that veterans receive timely, high-quality services that support their independence and dignity.
PeADD offers a work environment that supports you personally and professionally, and a work culture where you are valued and appreciated. Examples include flexible work schedules; option for hybrid telework; and an extensive benefit package to include health/dental/vision insurance, retirement and immediate paid sick and vacation leave.
PeADD is committed to recruiting and retaining individuals in a wide range of skills and occupations. We need exceptional people who share our passion for promoting, developing, and protecting the economic, health, education and quality of life of the people of our nine-county area.
Key Responsibilities:
- Provide administrative and operational support to the Veteran Directed Care team.
- Assist with intake processing, scheduling, documentation, and follow-up communication.
- Maintain accurate records in program management systems and track multiple program requirements and communications.
- Respond to inquiries from veterans, caregivers, and partner agencies with professionalism and empathy.
- Assist with the preparation of reports, documentation and audits.
- Coordinate communications between internal staff, the Veterans Administration Medical Center (VAMC), and partnering agencies.
- Support onboarding and training processes for new clients as needed.
- Help organize and facilitate team meetings and trainings.
Qualifications:
- Associate’s or Bachelor’s degree in Human Services, Social Work, or related field preferred.
- Minimum 1–2 years of administrative support or program coordination experience, preferably in a human services or healthcare setting.
- Experience working with veterans, older adults, or individuals with disabilities is a plus.
- Excellent written and verbal communication skills.
- Strong attention to detail, organization, and ability to manage multiple priorities.
- Excellent Computer Skills
- Compassionate, client-centered approach with a commitment to serving those who served.
Join PeADD and help us improve the lives in the Pennyrile region of Kentucky! PeADD is an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to Commute:
- Hopkinsville, KY (Required)
Work Location: In person
