What are the responsibilities and job description for the Customer Service Associate position at PENNYWISE FUEL COMPANY?
About Pennywise Fuel
We are a family owned and operated heating oil and propane company based in the Pocono Mountains.
Our team is dedicated to providing exceptional customer service and ensuring the satisfaction of our clients.
The Customer Service Specialist will be responsible for delivering outstanding customer support, creating new accounts, and maintaining effective phone etiquette on a daily basis.
Key Responsibilities:
- Provide timely and accurate delivery information to customers
- Assist with account creation and maintenance
- Maintain a positive and professional demeanor when interacting with clients
Requirements:
- Strong communication and interpersonal skills
- Able to multitask and problem-solve efficiently
- Familiarity with Microsoft Office
- Previous experience in a customer service role preferred
Benefits:
- Health Insurance
- 401K
- Career Growth Opportunities