What are the responsibilities and job description for the Customer Service Specialist position at PENNYWISE FUEL COMPANY?
Company Description
Pennywise Fuel is a family owned and operated heating oil and propane company in the heart of the Pocono Mountains.
Role Description
This is a full-time on-site role for a Customer Service Specialist at PENNYWISE FUEL COMPANY located in Tannersville, PA. The Customer Service Specialist will be responsible for providing customer support (delivery and account creation), ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service on a daily basis.
Qualifications
- Customer Support and Customer Service skills
- Strong communication and interpersonal skills
- Ability to multitask and problem-solve efficiently
- Familiar with Microsoft Office
- Previous experience in a customer service role is a plus
- High school diploma or equivalent
Benefits :