What are the responsibilities and job description for the Leasing Assistant position at Penobscot Management, LLC?
Summary:
The leasing consultant is the property's sales representative whose primary duties are to greet prospects, professionally present the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A leasing consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community. The leasing consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.
Duties and Responsibilities:
General
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments and housing.
Performs any additional duties assigned by assistant manager, manager or supervisor.
Marketing/Leasing
Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
Inspects models and "market ready" vacancies daily to ensure cleanliness.
Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, unhappy resident, service request, etc. Transfers calls to assistant manager or manager when appropriate.
Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
Administrative
Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Creates/types miscellaneous resident communication as needed.
Completes all lease paperwork including related addenda and accepts rents and deposits.
Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up.
Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
Inventories office supplies on periodic basis. Reports needs to manager.
Organizes and files appropriate reports, leases and paperwork.
Attends company meetings when requested.
Assists manager and assistant manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
Responsible for the setup & takedown/cleanup of all resident events
The leasing consultant is the property's sales representative whose primary duties are to greet prospects, professionally present the features and benefits of their assigned community and properly secure lease agreements from qualified persons. A leasing consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community. The leasing consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.
Duties and Responsibilities:
General
Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments and housing.
Performs any additional duties assigned by assistant manager, manager or supervisor.
Marketing/Leasing
Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
Inspects models and "market ready" vacancies daily to ensure cleanliness.
Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, unhappy resident, service request, etc. Transfers calls to assistant manager or manager when appropriate.
Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.
Administrative
Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Creates/types miscellaneous resident communication as needed.
Completes all lease paperwork including related addenda and accepts rents and deposits.
Completes Guest Card information form on all prospects, sends thank-you notes and performs follow-up.
Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
Inventories office supplies on periodic basis. Reports needs to manager.
Organizes and files appropriate reports, leases and paperwork.
Attends company meetings when requested.
Assists manager and assistant manager in preparation of daily and weekly reports, resident communications, move-out inventory, market surveys, etc.
Responsible for the setup & takedown/cleanup of all resident events