Owner Relations Manager

Owner Relations Agent Opportunity

We are a vacation rental company that provides our guests/owners with personalized hands-on services and ensures a hassle-free getaway. We are looking for a full time Owner Relations Manager to join our team. If you are a highly organized individual with a great attitude and strong computer skills, this is your chance to work in the beautiful Gulf Coast area! We pride ourselves on being different, personalized and caring!

Though this is an entry level position, we are a fast-growing company that offers opportunities for career growth.

Full time employees will be eligible for PTO, participation in a 401K plan, health insurance benefits, and life insurance.

Duties & Responsibilities

• Communicate with property owners daily through phone, text, email and in-person meetings.
• Provide clear and effective communication to understand owners’ needs, preferences, and feedback.
• Monitor and evaluate units, communicate issues to owners, and assist in resolutions, vendor estimates, and order items as needed.
• Build and maintain rapport with property owners.
• Resource knowledge from other team members to competently communicate with owners regarding revenue and booking trends; common maintenance issues and solutions; guest preferences and trends; and business development trends.
• Manage all facets of new owner and new property on-boarding.
• Responsible for maintaining short-term rental licenses.
• Awareness of charges on owner statements, ongoing work orders, and unit’s basic needs
• Complete routine inspections of all properties.
• Seamless teamwork with operational liaison to relay property-specific information, schedule vendors (as needed) and maintain specific requests of owners.

Desired Skills:

• Effective and clear communication skills.
• Have very strong organizational skills and keen attention to detail!
• Be honest, ethical, and dependable
• Have a flexible schedule and be available to work weekends and evenings
• Be able to establish priorities and manage workload
• Be natural in sales
• Have a cheerful presence and great people skills
• Have strong oral and written communication skills
• Be a self-starter who can work independently or as part of a team
• Dress professionally
• Be a fast learner

As part of our application process, we require all candidates to complete the Culture Index survey. This brief survey helps us understand your unique strengths and how you may fit into our team culture. Please take a moment to complete it at the time you submit your application. Please visit the link below:
https://go.cultureindex.com/p/ez2PJgom8neaEt

Requirements

• Live within 25-mile radius from Navarre, FL
• Reliable transportation.
• Available to work weekends and holidays.
• Ability to walk up and down stairs.
• Have strong computer skills including familiarity with Microsoft Word, Excel, and Google family of products.

Vacation Rental Brands is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Vacation Rental Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time.