What are the responsibilities and job description for the Financial Aid Advisor position at Pensacola Christian College?
Dedicated to Excellence, Committed to Service
Financial Aid Advisor
The Financial Aid Advisor advises students and parents on the financial aid process. The Financial Aid Advisor prepares institutional scholarship applications for review and for applicants regarding the Fourth Year Tuition-Free program. The Financial Aid Advisor coordinates scholarship committees. The Advisor communicates with all students regarding the enrollment process and financial aid process and manages data and trends for various financial aid processes and committees.
Communications
Professionally initiates conversations with students and parents regarding financial aid opportunities and financial transactions. Competently answers questions pertaining to the Admissions enrollment stages and other financial aid options. Communicate with internal departments and external academic representatives regarding student information and financial transactions. Accurately send effective campaigns by way of phone, email, or text for missing scholarship and Fourth Year Tuition-Free data.
Database / Data Entry
Efficiently and accurately enter and evaluate trends for missing financial aid information into the college's databases for all digital transactions sent. Send digital transactions to applicants and parents for financial forms. Build and maintain reports for daily workflow and missing information. Update email templates and financial forms on Salesforce.
Project Planning
Actively plan for the start of the semesters. Analyze trends and plan to initiate awareness for missing forms. Coordinate with other departments regarding Canvas and registration holds each semester for missing enrollment forms and data. Accurately assist with summer work check-in events and welcome weekends. Review and research financial aid opportunities and provide recommendations. Coordinates meetings regarding financial aid and assists with proposals as needed.
Financial Aid Processes
Efficiently process scholarship applications and Fourth Year Tuition-Free offers in a timely manner. Accurately navigate databases to ensure consistency of information is recorded. Efficiently process financial transactions to enforce PCC's related financial policies.
FLSA Status - Scanning (Non-exempt)
Education
PCC degree (Required)
Work Experience
1 years in customer service, 1 years in Salesforce and Conga Composer
Physical Requirements and Skills
Microsoft Applications, Operating Office Equipment, Oral Communications, Stamina to perform typical office functions, Telephone Communications, Written Communication
- Mission and Purpose -Understands and implements the mission and purpose of the ministry within their workplace.
- Character -Is authentic, fair, and honest in all interactions; shows integrity and humility; keeps confidences.
- Ownership -Performs work efficiently and accurately; needs minimal supervision; accepts coaching and guidance.
- Initiative -Shows interest and takes action without being prompted; is motivated and resourceful in achieving results.
- Flexibility -Is open to change and new information; adapts behavior and work methods in response to work needs.
- Learning -Masters new technical and business knowledge; constantly seeks self-improvement by increasing skills and abilities.
- Team Work -Gets along well with others; actively participates on the team by sharing responsibilities and ideas.
- Competence -Has the skills and experience required to do the job; keeps up to date on knowledge, skills, and abilities.
- Customer Experience -Delivers great customer experiences; listens well; provides friendly and helpful assistance.
- Attendance -Reports to work on time as scheduled.
- Professionalism -Dresses appropriately for work; conducts themselves in a courteous, professional manner.
Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher / lower grade level based on ministry needs. An assessment may be required to be considered for this position.
