Graduate Admissions Counselor

Dedicated to Excellence, Committed to Service

Graduate Admissions Counselor

The Graduate Admissions Counselor assists prospective graduate students in the enrollment process by answering questions, meeting with guests, and contacting graduate prospective students to assist with the application process. The Counselor will also assist with international applicants' statuses and eligibility for admissions and aid with international paperwork.

Assist Prospective Students

Guide prospective international undergraduate students and applicants through the admissions process. Accurately answer questions about PCC over the phone, email, text, chat, social media, and in person. Communicate with international students regarding their status and paperwork.

Act as the Certified Designated School Official (DSO)

Gather and report information on international students to the Student and Exchange Visitor Information System (SEVIS). Assist international students in the visa and employment authorization process. Update, correct, and process current student and alumni international paperwork such as the Proof of Financial Support, passport, visa, Form I-20 and questionnaire, and Optional Practical Training requests.

Manage Government Correspondence

Answer questions regarding international students and other immigration statuses including DACA, TPS, U.S. Permanent Residents, etc. Assist the Director of Admissions / PDSO by ensuring that international students are maintaining status with SEVIS and USCIS, and proactively keeping them informed of requirements.

Process Documents

Assist with processing of academic records and other documents necessary for graduate applicants, and confidential paperwork for undergraduate and graduate applicants.

FLSA Status - Scanning (Non-exempt)

Education

PCC degree : Advertising / Public Relations, PCC degree (Required)

Work Experience

1 years as a PCC U.S. Admissions Counselor, 1 years in customer service

Physical Requirements and Skills

Microsoft Office, Operating Office Equipment, Oral Communications, Stamina to perform typical office functions, Telephone Communications, Written Communication

• Mission and Purpose -Understands and implements the mission and purpose of the ministry within their workplace.
• Character -Is authentic, fair, and honest in all interactions; shows integrity and humility; keeps confidences.
• Ownership -Performs work efficiently and accurately; needs minimal supervision; accepts coaching and guidance.
• Initiative -Shows interest and takes action without being prompted; is motivated and resourceful in achieving results.
• Flexibility -Is open to change and new information; adapts behavior and work methods in response to work needs.
• Learning -Masters new technical and business knowledge; constantly seeks self-improvement by increasing skills and abilities.
• Team Work -Gets along well with others; actively participates on the team by sharing responsibilities and ideas.
• Competence -Has the skills and experience required to do the job; keeps up to date on knowledge, skills, and abilities.
• Customer Experience -Delivers great customer experiences; listens well; provides friendly and helpful assistance.
• Attendance -Reports to work on time as scheduled.
• Professionalism -Dresses appropriately for work; conducts themselves in a courteous, professional manner.

Ideal candidates must be born-again Christians and must be dedicated to training young people for serving God; and must desire to educate students based on biblical values and be committed to excellence as a Christian educator who glorifies Christ as the source of all wisdom and knowledge. Applicants must agree with Pensacola Christian College's Mission, Purpose & Objectives, Doctrinal Position, Philosophy of Education, and Faculty & Staff Commitments. We reserve the right to fill this role at a higher / lower grade level based on ministry needs. An assessment may be required to be considered for this position.