What are the responsibilities and job description for the Patient Service Representative position at Pensacola Lung Group?
A non-exempt, clerical position that is responsible for executing the day-to-day activities of the front office. Receives incoming telephone calls in a prompt, courteous, and professional manner and greets/assists patients/clients/visitors in the same manner. Patient Service Representatives are responsible for ensuring patient satisfaction and accurate demographic and insurance information. This position is responsible for various shifts and may be subject to over 40 hours per week and callback as required.