Overview

The Longo Lexus Parts Apprentice is responsible for assisting online parts guests with their parts purchases and providing the service/body shop technicians with accurate parts.  Our ideal candidate has great attention to detail, is a team player, has excellent communication skills, and approaches every task with a positive attitude. If you have those qualities, we can teach you the rest!   

This position works a rotating schedule that includes Saturdays. The Parts Apprentice Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of  $21.50

*This position is 100% on-site at Longo Lexus in El Monte, CA.

Perks of working with us:

• Weekly Pay - get paid every Friday.
• 401k with a generous Company match
• Vacation (accruals earned on Full Time or Part Time status)
• Vision, dental, and medical care benefits available to any team full time team member
• Team member Referral Bonus Program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
• Development and growth opportunities
• Free Employee Parking
• On-site gym, free of charge to team members

Responsibilities

• Fill online parts orders and communicate with guests via the Internet.
• Ensure that all online guests are receiving quality products in a timely manner.
• Assist our front retail clientele with all their parts needs.
• Updates and recommends technicians on new products.
• Accurately prices parts and accessories using the proper pricing source and transfers the information to the proper document and computer system.
• Answers phone calls, and internet requests and provides part and price information as requested.
• Notifies management of out-of-stock parts or shop materials that need immediate attention.
• Requests special order parts solicited by guest/technician/ASM/Estimator and notifies when they have arrived.
• Pulls needed parts from stock and follows up on back-ordered parts.
• Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
• Achieves monthly sales and forecasted goals.
• Maintains records of all repair orders, invoices, and special-order parts.
• Keeps current on new products and/or updates and keeps technicians/ASM informed.
• Keeps counter areas clean and uncluttered.
• Assist in all other areas of the parts department, as needed.
• Performs other specific administrative functions as directed by management.
• Maintains high ethical standards in all actions.
• Maintains a high level of grooming, hygiene, and uniform appearance.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• A high school diploma or equivalent.
• At least one (1) year of customer service experience preferred.
• Knowledge of automotive parts; and mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
• Ability to pay attention to detail; follow-up with internal and external guests; read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; read and comprehend instructions and information in the English language; work well with the public; communicate in a professional manner on the phone, Internet and in person; and use standard office equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Frequently bend, stretch, twist, or reach with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear.
• Must be able to work outdoors in all weather conditions including low and high temperatures, precipitation and wind, noisy environments, and small and/or enclosed spaces.
• Adjusting, moving, and lifting objects up to 50 pounds.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Operating motor vehicles and/or heavy equipment.
• Ascending or descending ladders, stairs, scaffolding, and ramps.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why Penske Motor Group

BECAUSE WE ARE AWESOME!

Longo Lexus is a proud member of the Penske Motor Group family of automotive dealerships.  We take a different approach than others in the industry.  We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians.  Adapting to the ever-changing needs of our guests and providing superior guest service is why Longo Lexus is the #1 Lexus Retailer in the Western Unites States since 1990 and has consistently won the prestigious Elite of Lexus Dealer Award since its inception in 1992.

We are looking for the best and brightest to join our team!

Are you eager, well-rounded, and ambitious? 

Do you value exceptional guest service? 

Are you ready for the new adventure in your career? 

Then apply with us today!

We firmly believe in transparency with everything we do and we believe in being a TEAM, probably the top reasons that our average Team Member has been with Longo for more than 9 years.  

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