What are the responsibilities and job description for the Longo Toyota Product & Delivery Specialist position at Penske Motor Group?
Overview
If you have a passion for guest service and thrive in an environment propelled by evolving technology, then you found the right opportunity.
We are looking for Product/Delivery Specialists that share our passion and vision to transform the automotive delivery experience. You do not need previous automotive experience; we train, develop, and promote from within.
The Product Specialist creates an exceptional guest experience like no other, all while delivering new/pre-owned vehicles and showcasing vehicle features after purchase. Our ideal candidate must enjoy being on the go, driving across multiple cities throughout the day, be detail oriented, have great communication skills, and its a plus if you love cars! Wages include Base Hourly Rate of $20.00
Perks of working with us:
- Weekly Pay - get paid every Friday.
- 401k with a generous Company match
- Vacation (accruals earned on Full Time or Part Time status)
- Vision, dental, and medical care benefits available to any team full time team member
- Team member Referral Bonus Program
- Tuition reimbursement
- Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
- Development and growth opportunities
- Free Employee Parking
- On-site gym, free of charge to team members
Responsibilities
- Delivers purchased vehicles to guests at designated location.
- Explains fully vehicle features, application, and benefits.
- Assists the Fleet department with vehicle deliveries.
- Inspects vehicles to detect damage and to verify the presence of accessories listed on the invoice.
- Ensures vehicle serial numbers match those on the delivery paperwork.
- Completes delivery paperwork in a timely manner as defined as dealership policy.
- Maintains constant communication with the designated sales personal at the dealership on vehicle delivery and any scheduling changes.
- Arrives to scheduled appointments on a timely manner and maintains communication with guests regarding any changes to scheduled time.
- Acquires and maintains total product knowledge on all vehicles and understands competitor’s vehicle features, benefits, and shortcomings.
- Keeps abreast of new products, features, accessories, etc., and their benefits to guests.
- Achieves guest satisfaction objectives as assigned by management.
- Maintains the parking lot in a neat and organized manner.
- Must follow all company safety policies and practices.
- Assist in other areas of the Sales department and performs other administrative duties, as assigned.
Qualifications
- A high school diploma or equivalent.
- A minimum of one (1) year customer service experience, preferably in the automotive industry.
- Knowledge of basic mathematical concepts (such as add, subtract, divide, multiply, and percentages); and laws that govern retail automotive sales.
- Ability to coordinates activities with other employees; read and comprehend instructions and information in the English language; learn and understand the federal, state, and local laws which govern retail auto sales; use good judgment in challenging situations; pay attention to detail; follow-up with guests and employees; work well with the public; communicate in a professional manner on the phone, internet and in person; use standard office equipment.
- Must have a valid sales driver’s license and maintain an acceptable and safe driving record.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
- Frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear.
- Work in all weather conditions.
- Perform phyiscal activities that require considerable use of arms and legs.
- Stand for long periods of time.
- Exerts maximum muscle force to lift, push, pull, or carry objects and use hands and arms in handling, installing, positioning, bending, reaching and squating.
- Frequently operating motor vehicles and/or heavy equipment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Penske Motor Group
BECAUSE WE ARE AWESOME!
Benefits of working with us:
- Full suite of medical benefits, which includes health, dental and vision insurance.
- 401K with a generous Company match
- Team member discounts for cars, service, parts, and retail goods
- Tuition reimbursement
- Ongoing training and industry education through our in-house “Penske College” to help advance this position from a job to a career.
- Employee Referral Bonus Program because your friends will want to work where you do.
- Company and corporate partner discounts to companies like GE, Dell, Microsoft, Quicken, and many others.
ABOUT US
Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world’s largest dealership.
We’re looking for Team Members who are eager, well-rounded, ambitious and who want to jump into a new and exciting career. Our Learning & Development programs are geared to provide you with the proper introduction into the organization and our team of experts in every discipline will provide you the guidance needed to ensure your success.
Some companies may promise the world by offering you a fancy title or tell you about a creative benefits program that doesn’t fit your personal needs. We firmly believe in transparency with everything that we do and in providing a variety of benefit offerings that allow our Team Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture.
If you have experience in any industry or organization that focuses on providing a superior guest experience, then apply today.
AND A LITTLE MORE ABOUT US
Check us out on YouTube
https://www.youtube.com/user/LongoToyotaElMonte
https://www.youtube.com/watch?v=t4S7g1rweX0
Look us up on Glassdoor
Want to know what it’s like to work here?
Check us out on Glassdoor.com!
http://www.glassdoor.com/Overview/Working-at-Penske-Motor-Group-EI_IE510101.11,29.htm
Salary : $20
