Field Service Technician

Job Description

Field Service Technician - West PA, OH, IN

At Pentair, you will work along-side passionate problem-solvers who are committed to the future of our planet. We put our purpose into practice, inspiring people to move, improve and enjoy life’s essential resources for happier, healthier lives. From our residential and business water solutions to our sustainable innovations and applications, our 9,750 global employees serve customers in more than 150 countries, working to help improve lives and the environment around the world.

We have an opportunity for a Field Service Tech to join our West PA, OH, IN team. You will support to our network of pool professional. In this role, you will troubleshoot, diagnose, and repair pool equipment and systems, ensuring optimal performance and customer satisfaction. This position requires strong problem-solving skills, excellent communication, and a customer-focused mindset. The ideal candidate will have experience with pool equipment or a background in similar industries like HVAC, plumbing, or electrical systems.

You Will

• Provide on-site technical support and repairs for pool systems, including pumps, filters, heaters, and automation controls
• Diagnose and troubleshoot issues with pool equipment, offering timely solutions for pool builders and servicers
• Conduct preventative maintenance with the pool builder or servicer and recommend improvements to optimize system performance
• Collaborate with pool professional to provide technical guidance and coordinate training efforts with Sales and the National Training team
• Maintain detailed service records and report for each job
• Ensure compliance with safety standard and protocols during all support interactions
• Travel: up to 50%-day travel, 40% overnight travel
  
  

Key Qualifications

• Proven experience in pool equipment repair or related filed (HVAC, plumbing, or electrical)
• Strong mechanical and diagnostic skills
• Excellent communication and customer service abilities
• Ability to work independently
• Valid driver’s license and willingness to travel
  
  

Location, Geography and Travel

• Ideal candidate will be in the West PA, OH, IN
• Current position covers West PA, OH, IN
• Travel will be up to 2-3 weeks (weekdays) a month depending on location
  
  

Compensation

For this full-time position working at this location, the anticipated hourly base pay will be $31.00 hr. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs.

Work Schedule: This position does not follow a traditional set schedule. Work hours may vary depending on project requirements and business needs.

Benefits: As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.