Residential Loan Officer

Pentucket Bank is a highly rated, mutually owned community bank, providing full banking services to its customers.

The Residential Loan Officer is responsible for originating mortgage loans, guiding clients through the loan application process, and ensuring a smooth and efficient transaction.

Duties and Responsibilities

• Ensure all transactions comply with federal and state regulations, company policies, and industry standards.
• Stay informed about market and industry trends, interest rates, and mortgage products to provide clients with up-to-date information and advice.
• Demonstrates understanding of and commitment to the Bank’s ongoing mission, vision and core values.
• Meet with clients to understand their mortgage needs and financial situation, providing expert advice on loan options and terms.
• Assist clients in completing loan applications, ensuring accuracy and completeness of required documentation.
• Review and analyze applicants’ financial information, credit reports, and other relevant data to determine loan eligibility.
• Develop and maintain relationships with real estate agents, builders, and other referral sources to generate new business opportunities.
• Participate in sales and marketing activities to promote mortgage products and services, including attending networking events and conducting presentations.
• Promotes and cross sells other bank products and services.
• Maintains contact with applicants throughout the application process to ensure a timely and smooth transaction including answering questions, explanation of documents, disclosures, interest rates, and commitment letters.
• Works closely with Loan Processing and Underwriting to ensure conditions are being met timely and accurately.
• Contributes to the development of department workflow to continually enhance efficiencies both independently and with the team.
• Participates in ongoing personal training and development.
• Works with other employees of the department & organization as a positive, enthusiastic and proactive team member.
• Performs additional duties as requested or assigned.

Education and Experience

• Minimum of 5 years of retail mortgage origination experience. Must hold a valid Mortgage Loan Origination (MLO) license as required by state and federal regulations.
• Strong understanding of mortgage products, the loan origination process, secondary market underwriting criteria, and able to accurately analyze financial data including income calculation for self-employed borrowers.
• Proficiency with AUS underwriting tools (DU/LP) and Microsoft Office Suite. Prior experience with Encompass 360 is helpful.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Sales oriented with the ability to build and maintain relationships.
• Knowledge of federal and state mortgage regulations.
• Ability to work effectively under pressure to meet tight deadlines.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Pentucket Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or service in the military.

If you are an individual with a disability and require a reasonable accommodation to complete the application process, you may contact Human Resources at hr@riverrun.com or call 978-462-3136.

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