Transportation Operations Supervisor

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Identifying Components

Status: Non-Exempt Hourly
Reports To: Yakima Transportation Manager
Department: Transportation
Location: Yakima, Washington
Salary Range: Per salary scale
Last Revision: December 18, 2023

Core Competencies:

People For People employees may be evaluated during their annual performance review on Core
Competencies in addition to their duties contained within their job description. Each Core Competency
will then be defined based on the type of work the employee performs. Core Competencies are as
follows:

• Accountable

• Customer Focus

• Interpersonal Communicator

• Professional

• Team Centered

• Knowledge of Job

• Performance of job
  

General Summary:

Under direction of the Transportation Operations Manager, the Transportation Operations Supervisor is
responsible for all aspects of site supervision, including participating in the staffing process, hiring,
discipline, promotions and terminations, drivers schedules, payroll documentation and managing the
Drug and Alcohol Program including pre-employment, random, reasonable suspicion, and post-accident
testing. This position requires being available to respond during all days and hours of operation to
include evenings and weekends as determined by system needs. This position also requires
comprehensive knowledge of transit operations, customer relations, and the art of supervision.

Performs or coordinates general maintenance or repair of buildings, facilities, equipment and grounds.

Essential Functions/Duties:

• Responsible for all aspects of operations including office operation, dispatching/scheduling,

vehicle operation, and maintenance functions ensuring they are provided in a safe, efficient
manner in accordance with applicable policies, procedures, regulations, and contracts.

• Participates in recruitment, screening, reference and background checks, interviewing,

selection, and hiring of all Drivers and office support staff.

• Participates in personnel actions, including monitoring and discipline. Prepares and conducts

annual performance evaluations of Drivers and office support staff.

• Assists Transportation Operations Manager in developing and implementing personnel and

operational policies and procedures assuring compliance.

• Works with Scheduler to prepare weekly Driver Schedules. Coordinates with payroll assuring

timely and correct Driver timesheets.

• Monitors field operations to ensure compliance standards and service schedules.

• Responsible for coordinating driver safety and employee training programs. Responsible for

driver training in vehicle maintenance pre-checks and proper operation of vehicles and
accessories and monitors daily compliance.

• Responsible for Drug and Alcohol Testing Program; determining fitness for duty, reasonable

suspicion or post-accident testing.

• Participates in the development and administration of agency operations policies and

procedures; serve on department and agency committees and work groups as requested.

• Advises Transportation Operations Manager of repetitive problems and/or patterns or trends

for further review or action.

• May perform dispatching duties or operate a bus or van in an emergency.

• Maintains required driver’s records (Training Matrix) for expiration dates and reports as

required.

• Oversees any deficiencies as defined by the Daily Vehicle Inspection Report (DVIR) to ensure

appropriate action is taken. Such as placing a bus out of service.

• Schedules and swaps out vehicles in and out of lots for service, repair, and cleaning.

• Responds to accidents, incidents, complaints, investigates and reports findings to management.

• Performs minor repairs and maintenance such as replacing fuses, windshield wipers, windshield

washer fluid, lights, etc.

• Researches and establishes vendors for maintenance, repair and cleaning, including continual

follow-up to determine that performance is satisfactory.

• Attends workshops and training sessions as required. Maintain current understanding of

changes in regulations or contract requirements.

• Responsible for the procurement of capital assets. Suggests vendor selection. Coordinate with

vendors and grantors to ensure all appropriate documentation is maintained. Coordinate with
PFP Fiscal to ensure internal policies are adhered to. Responsible for completing the pre and
post-delivery inspection/checklist of capital equipment.

• Obtains quotes and arranges for services utilizing outside vendors as needed for both Facility

Maintenance and Vehicle Maintenance.

• Performs other job-related tasks as assigned.

• Assist in the development of required reports for grantors and PFP Board of Directors.

• Works with the Transportation Operations Manager to manage program development and grant

writing activities to maintain adequate funding for transportation programs.

• Assist in the implementation of and adherence to the transportation operations budget.

Facilities Maintenance:

• Performs Minor troubleshooting, and repairs depending on severity.

• Oversees moving furniture and equipment at various facilities/sites.

• Performs basic plumbing including but not limited to, leaks, breaks, clogged lines and drains and

replaces parts as needed.

• Exercises discretion in identifying projects requiring the services of higher skilled crafts person

and communicates with Transportation Operations Manager the need.

• Reports Major malfunctions to Transportation Operations Manager or Transportation Director

for approval and action.

• Performs other job-related tasks as assigned.
  

Job Specifications KSAOs (Knowledge, Skills, Abilities and Other characteristics):

• No moving violations within the past three years and no at-fault accidents within the last five

years and valid state Driver's License.

• Ability to use sound judgment in making decisions in accordance with relevant laws, regulations,

and policies.

• Ability to operate office and dispatching equipment to include simple/complex radio system, PC-

based computer system including Microsoft Word, Excel, Outlook, and other software, multi-
feature copier, cellular and multi-line telephone system, calculator, etc.

• Ability to work effectively with management, peers, and subordinates in a positive manner.

• Ability to work as a member of a team and to lead and motivate other employees.

• Ability to handle stressful situations and continue to perform all duties with efficiency in a

courteous, tactful, responsible, and timely manner.

• Excellent written and verbal communication skills, including the ability to create presentations

and maintain documentation.

• Ability to create and maintain an organized working environment.

• Ability to travel out of town and overnight for training, meetings, and seminars.
  

Educational/Work Experience Requirements:

• Five years increasingly responsible supervisory experience, preferably in public transportation.

• High School diploma or GED.

• Must have no moving traffic violations in the past three (3) years AND no involvement in any at-

fault accidents within the past five years as evidenced by current driving abstract. Abstract
dated no more than one month prior to hire date must be provided by applicant.

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Other Requirements:

• People For People is committed to an alcohol and drug-free workplace. Employment is

contingent upon successfully completing and passing a pre-employment drug screen.

• Employment is further contingent upon successfully completing and passing a Washington State

Patrol Background Check and/or National Background Check, Reference Checks, and other
required documents.

• This is a “Safety Sensitive” position. Safety Sensitive employees will also be subject to random

drug/alcohol testing as well as for cause, post-accident, and follow-up testing mandated by US
Department of Transportation FTA 49 CFR Part 655. Refusal to submit to drug and alcohol
testing will be treated as a positive test result(s) and considered grounds for disciplinary action,
up to and including termination of employment.

• Travel is required for this position and work may be performed during and after business hours

and weekends.

• Valid State Driver's License and Driver's Abstract with no moving violations within the past three

years and no at fault accidents within the last five years.

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Safety Sensitive: This is a Safety Sensitive position.

Working Conditions/Physical Environment:

• Getting Information – Observing, receiving, and otherwise obtaining information from all

relevant sources.

• Work is primarily performed in an office environment while sitting at a desk or computer

terminal and occasionally on the road work is performed in a staff vehicle, bus or van. While
performing road duties of this job, employee regularly works in outside weather conditions. The
employee is occasionally exposed to wet and/or humid conditions, and occasionally is exposed
to toxic or caustic chemicals. The noise level in the work environment is usually quiet while in
the office or moderately loud when in the field.

• The employee must occasionally lift and/or move up to 50 pounds. This position requires

climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking,
pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, repetitive motions,
and carrying.

• Interacting with Computers – Using computers and computer systems (including hardware and

software) to enter data and process information.

Disclaimer:

The statements contained herein reflect general details as necessary to describe the principal functions of
this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be
considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned,
including work in other functional areas to cover absences or relief, to equalize peak work periods or
otherwise to balance the workload.

People For People is an equal opportunity employer/program. and does not unlawfully discriminate on the
basis of race, creed, national origin, disability, sex, marital status, age, or any other protected status covered
by the federal or state law. Please let People For People know if you need of a reasonable accommodation in
order to perform the essential functions of the job or to participate in the application process. Auxiliary aids
and services are available upon request to individuals with disabilities. Washington Relay Service 711.

This job description does not constitute an employment agreement between the employer and employee
and is subject to change as the needs of the agency and requirements of the job change. People For People
exercises the right to practice Employment At Will under Washington State law. Employment At Will states
that employment with the organization is voluntarily entered into and employees are free to resign at any
time for any reason. Similarly, the organization is free to terminate an employment relationship at any time
for any reason.