Transportation Operations Supervisor

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Identifying Components

Status: Non-Exempt Hourly
Reports To: Moses Lake Transportation Manager
Department: Transportation
Location: Moses Lake, Washington
Salary Range: Per salary scale
Last Revision: March 26, 2025

Core Competencies:

People For People employees may be evaluated during their annual performance review on Core
Competencies in addition to their duties contained within their job description. Each Core Competency
will then be defined based on the type of work the employee performs. Core Competencies are as
follows:

• Accountable

• Customer Focus

• Interpersonal Communicator

• Professional

• Team Centered

• Knowledge of Job

• Performance of job
  

General Summary:

Under direction of the Transportation Manager, the Transportation Operations Supervisor is responsible
for all aspects of site supervision, including participating in the staffing process, hiring, discipline,
promotions and terminations, driver and office support staff schedules, payroll documentation and
managing the Drug and Alcohol Program including pre-employment, random, reasonable suspicion, and
post-accident testing. This position requires being available to respond during all days and hours of
operation to include evenings and weekends as determined by system needs. The Transportation
Operations Supervisor will be responsible for carrying the after-hours duty phone and responding to
staff calls outside of regular working hours. This position also requires comprehensive knowledge of
transit operations, customer relations, and effective supervision.

Performs or coordinates general maintenance or repair of buildings, facilities, equipment and grounds.

Essential Functions/Duties:

• Responsible for all aspects of operations including office operation, dispatching/scheduling,

• Participates in recruitment, screening, reference and background checks, interviewing,

• Participates in personnel actions, including monitoring and discipline. Prepares and conducts

• Assists Transportation Manager in developing and implementing personnel and operational

• Responsible for coordinating and scheduling quarterly staff meetings.

• Works with Scheduler to prepare weekly Driver Schedules. Coordinates with payroll assuring

• Review and process vacation and sick leave requests for drivers and office staff.

• Ensure adequate staffing and coverage during employee absences, coordinating with team

• With the support of the Driver Support Lead and Operations Trainer, this position will be

• Monitors field operations to ensure compliance standards and service schedules.

• Works with the Operations Trainer to coordinate driver safety and employee training programs,

accessories, and the monitoring of daily compliance..

• Responsible for Drug and Alcohol Testing Program; determining fitness for duty, reasonable

• Participates in the development and administration of agency operations policies and

• Advises Transportation Manager of repetitive problems and/or patterns or trends for further

• May perform dispatching and/or scheduling duties or operate a bus or van in an emergency.

• Ensures that all driver files are current and contain the required certifications.

• Maintains the required driver training matrix, monitors expiration dates, and coordinates with

• Oversees any deficiencies as defined by the Daily Vehicle Inspection Report (DVIR) to ensure

• Schedules and swaps out vehicles in and out of lots for service, repair, and cleaning.

• Responds to accidents, incidents, and complaints, investigates the situation, and reports findings

• Performs minor repairs and maintenance such as replacing fuses, windshield wipers, windshield

• Researches and establishes vendors for maintenance, repair and cleaning, including continual

• Attends workshops and training sessions as required. Maintain current understanding of

• Responsible for the procurement of capital assets. Suggests vendor selection. Coordinate with

PFP Fiscal to ensure internal policies are adhered to. Responsible for completing the pre and
post-delivery inspection/checklist of capital equipment.

• Obtains quotes and arranges for services utilizing outside vendors as needed for both Facility

• Responsible for reviewing and approving incoming invoices for payment.

• Assist in the development of required reports for grantors and PFP Board of Directors.

• Works with the Transportation Manager to manage program development and grant writing

• Assist in the implementation of and adherence to the transportation operations budget.

• Performs other job-related tasks as assigned.

• Performs Minor troubleshooting, and repairs depending on severity.

• Oversees moving furniture and equipment at various facilities/sites.

• Performs basic plumbing including but not limited to, leaks, breaks, clogged lines and drains and

• Exercises discretion in identifying projects requiring the services of higher skilled crafts person

• Reports Major malfunctions to Transportation Manager or Transportation Director for approval

• Performs other job-related tasks as assigned.
  

Job Specifications KSAOs (Knowledge, Skills, Abilities and Other characteristics):

• No moving violations within the past three years and no at-fault accidents within the last five

• Ability to use sound judgment in making decisions in accordance with relevant laws, regulations,

• Ability to operate office, dispatching & scheduling equipment to include simple/complex radio

• Ability to work effectively with management, peers, and subordinates in a positive manner.

• Ability to work as a member of a team and to lead and motivate other employees.

• Ability to handle stressful situations and continue to perform all duties with efficiency in a

• Excellent written and verbal communication skills, including the ability to create presentations

• Ability to create and maintain an organized working environment.

• Ability to travel out of town and overnight for training, meetings, and seminars.
  

Educational/Work Experience Requirements:

• Five years increasingly responsible supervisory experience, preferably in public transportation.

• High School diploma or GED.

• Must have no moving traffic violations in the past three (3) years AND no involvement in any at-

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Other Requirements:

• People For People is committed to an alcohol and drug-free workplace. Employment is

• Employment is further contingent upon successfully completing and passing a Washington State

• Travel is required for this position and work may be performed during and after business hours

• Valid State Driver's License and Driver's Abstract with no moving violations within the past three

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Safety Sensitive: This is not a Safety Sensitive position.

Working Conditions/Physical Environment:

• Getting Information – Observing, receiving, and otherwise obtaining information from all

• Work is primarily performed in an office environment while sitting at a desk or computer

• The employee must occasionally lift and/or move up to 50 pounds. This position requires

• Interacting with Computers – Using computers and computer systems (including hardware and

Disclaimer:

The statements contained herein reflect general details as necessary to describe the principal functions of
this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be
considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned,
including work in other functional areas to cover absences or relief, to equalize peak work periods or
otherwise to balance the workload.

People For People is an equal opportunity employer/program. and does not unlawfully discriminate on the
basis of race, creed, national origin, disability, sex, marital status, age, or any other protected status covered
by the federal or state law. Please let People For People know if you need of a reasonable accommodation in
order to perform the essential functions of the job or to participate in the application process. Auxiliary aids
and services are available upon request to individuals with disabilities. Washington Relay Service 711.

This job description does not constitute an employment agreement between the employer and employee
and is subject to change as the needs of the agency and requirements of the job change. People For People
exercises the right to practice Employment At Will under Washington State law. Employment At Will states

that employment with the organization is voluntarily entered into and employees are free to resign at any
time for any reason. Similarly, the organization is free to terminate an employment relationship at any time
for any reason.