INTERPRETING SERVICES ASSISTANT

Hourly Pay Range: $16.50 to $18.50

Ensures that all invoices are generated for services rendered, all interpreter invoices are verified and paid according to the established schedule, maintain communication and work in collaboration with People Inc. Business Office team, and follow up with customers regarding past due invoices.

Essential Functions/Responsibilities

• Generate invoices and supplementary billing materials and send directly to customers.
• Liaise with customers, vendors and other third parties to ensure payments are made and received in a timely manner.
• Inform customers of any missed or upcoming payment deadlines.
• Collaborate with customers, third party institutions and other team members to resolve billing inconsistencies and errors.
• Address and resolve client questions and issues and escalate issues as needed to supervisor, Director or other management as needed.
• Review and reconcile financial statements on a monthly basis; ensure records are complete, accurate, and up to date.
• Manage general ledger, accounts payable and receivable; ensure that all invoices are entered in a prompt and accurate manner.
• Interpret and apply accounting policies, rules, and regulations in order to ensure compliance.
• Liaise between Deaf Access Services interpreting department and People Inc. Business Office departments - Aid in daily communication with business department.
• Maintain documentation in an organized fashion, as set forth by the department’s standards.
• Provide regular, accurate reports of aging, collections, and other key billing data.
• Represent the department and agency in a professional manner.
• Work with leadership to improve the processes and controls.
• Complies with all agency policies and procedures.
• Other duties as assigned.
  
  

Minimum Qualifications

• Associate’s degree and three years of related experience, or an equivalent combination of education and experience.
• Previous experience related to billing/bookkeeping.
• Excellent organizational, oral, and written communication skills.
• Proficiency in Microsoft Excel and INACCT Software an asset.
• Strong attention to detail.
• Ability to communicate using ASL or willingness to learn.
• Excellent interpersonal skills.
• Ability to manage a variety of priorities while meeting deadlines in a fast-paced environment.
• Familiarity with basic interpreting industry terminology an asset.
• Ability to sit and/or stand for extended periods.
  
  

Why People Inc.?

When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who’s dedicated, caring and compassionate – that’s how we treat our employees.