What are the responsibilities and job description for the Purchasing Manager/ Hardware Support position at People Plus, Inc.?
Job Description
Job Description
We're Hiring : Purchasing Manager / Hardware Support
Are you a detail-oriented problem solver with a passion for helping customers? Join our team as an Purchasing Manager / Hardware Support and play a key role in guiding clients through onboarding, managing vendor relationships, and providing top-tier technical support.
What You'll Do :
- Assist customers with payroll setup, including ACH and Credit applications.
- Schedule and follow up on customer calls, troubleshoot issues, and maintain documentation.
- Coordinate with Sales Account Manager for contracts and equipment orders.
- Track customer progress and maintain records.
- Manage vendor relationships for equipment and software procurement.
- Process and verify purchase orders, track shipments, and resolve order discrepancies.
- Communicate with customers about order status and shipping timelines.
- Maintain purchasing records and reports.
- Support project planning and execution, ensuring timelines are met.
- Manager team coordination and provide training for staff.
- Provide technical support for workstations, networking, and connectivity issues.
- Diagnose and resolve hardware and software problems.
- Train customers and staff on systems and applications.
- Document help desk requests and resolutions.
- Research and recommend hardware / software solutions.
- Perform other duties as assigned.
What We're Looking For :
Why Join Us?
Apply Today!
If you're ready to take the next step in your career, we'd love to hear from you. Please call 270-825-8939 or show interest of the job in our new app.
