Business Development Officer/Portfolio Manager

Description

Established in 1998 in Medford, Oregon, People’s Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon. 

We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, Employee Stock Ownership Plan (ESOP), as well as health, dental, vision and life insurance coverage.

The Business Development Officer / Portfolio Manager is primarily responsible for developing new business through the acquisition of loans and deposits, while also cross-selling a full range of bank products and services. This individual excels at building rapport with prospects and existing clients, developing strong, trust-based relationships, and delivering exceptional customer service. Success in this role requires outstanding prospecting, communication, and closing skills, along with the ability to thrive in a team-oriented environment.

Additionally, this role supports the commercial lending team by contributing to the underwriting, monitoring, and ongoing management of credit quality within the loan portfolio. This may include collaborating on the origination and servicing of loans, participating in the loan closing process, and providing in-depth analysis and recommendations on commercial loan requests. While the primary focus is on generating new business, the role may also include management of a modest individual loan portfolio.

Reports to: Commercial Lending Team Lead

Supervises: None

Requirements

Business Development (Primary Focus – 2/3 of Role):

• Provides exceptional personal service to internal and external clients by demonstrating professionalism, integrity, accountability, and respect in all interactions.
• Develops and executes effective calling, prospecting, and relationship strategies to deepen existing customer relationships and generate new business across loans, deposits, and other bank products and services.
• Coordinates and follows up on client appointments with calling officers, including thank-you communications and ongoing relationship management.
• Partners with Business Relationship Officers, Personal Bankers, and Loan Officers as applicable to initiate and support the processing of business development-related transactions.
• Aligns customer needs with appropriate banking solutions, including deposit, cash management, merchant bankcard, and lending services.
• Resolves customer concerns and collaborates with departments and branches to ensure a seamless client experience.
• Supports marketing initiatives, may coordinates Small Business Round Table or similar events, and represents the bank at community, civic, and trade activities.
• Maintains strong knowledge of bank products, services, and lending solutions to effectively support customer needs.
• Prepares reports, correspondence, and documentation related to business development efforts.
• Performs special projects or other duties as assigned by senior management.

Portfolio Management (Secondary Focus – 1/3 of Role):

• Supports the commercial lending team by assisting in underwriting, monitoring, and maintaining the credit quality of assigned loan portfolios, including a modest to moderate portfolio of direct client relationships.
• Participates in the origination, servicing, and closing of new and renewed commercial loans either independently or in partnership with Loan Officers and credit staff.
• Conducts in-depth financial analyses and risk assessments to support sound lending decisions and ensure compliance with regulatory requirements and bank credit policies.
• Collaborates with operational teams to ensure accurate documentation, timely processing, and effective client follow-through.
• Completes required compliance and sales training within established timeframes; adheres to all bank policies, procedures, and regulations.
• Provides annual business development training to calling officers and manages assigned projects aligned with the Bank’s strategic goals.

Skills and abilities required:

• Communicates clearly and persuasively in both written and verbal formats, with the ability to build trust and influence decision-making.
• Demonstrates strong organizational and time management skills, with the ability to manage a self-directed schedule and prioritize competing demands.
• Presents a polished, confident, and professional presence in client-facing interactions.
• Builds rapport and develops long-term relationships with clients and prospects.
• Collaborates effectively with internal partners while working independently to achieve goals.
• Actively contributes to and fosters a collaborative, team-oriented environment to support shared business development success.
• Applies strategic thinking and problem-solving skills to uncover client needs and deliver tailored solutions.
• Adapts to changing client demands, market conditions, and sales strategies.
• Demonstrates high ethical standards and maintains confidentiality and professionalism in all business dealings.
• Utilizes CRM systems and demonstrates strong knowledge of computer programs and other technology tools to track leads, manage pipelines, and enhance customer experience.
• Maintains up-to-date knowledge of applicable regulatory and compliance laws, bank policies, and industry procedures.
• Demonstrates a working knowledge of credit underwriting principles and collaborates with credit partners to structure sound loan requests.  

Education, training and experience:

• College degree in accounting, finance or business management or related field preferred; or commensurate experience.
• Requires a minimum of 3 years experience in the financial industry with demonstrated aptitude for outside business development.
• 2-5 years of experience in combined credit analysis, loan assistant, and/or portfolio management. Handles transactions and relationships with limited to moderate oversight from assigned officers.

Working environment and conditions:

Physical Demands:

• Ability to lift and carry up to 30 pounds.
• Prolonged periods of sitting, with intermittent walking and standing.
• Frequent use of hands and fingers for typing, writing, and handling office equipment.

Environmental Conditions:

• A typical office environment with occasional exposure to noise, dust, or office-related odors.
• Potential exposure to risks associated with financial institutions, including but not limited to robbery, extortion, or other 

Equipment and Tools:

• Personal computer and peripherals (keyboard, mouse, monitors).
• Multi-Line telephone system and voicemail.
• Copier, fax machine, and scanner.
• Calculator and other standard office tools.

Software and Technology:

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Banking software and customer management systems.
• Mobile devices, including company-provided cell phones, as needed.

The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.

People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call 541-491-8928 or email hr@peoplesbank.bank.