Assistant Property Manager

People's Self-Help Housing (PSHH) is seeking a compassionate and organized Assistant Property Manager to join our team. In this role, you will support the property manager in overseeing the daily operations of our San Luis Obispo property and work closely with residents, many of whom are experiencing homelessness. Your primary responsibilities will include tenant relations, property maintenance coordination, and ensuring compliance with housing regulations.

With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People's Self-Help Housing is the longest-serving nonprofit organization on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans, and we provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.

This is a full-time position (40 hours per week, 5 days per week). Monday to Friday, 2 p.m. to 11:00 p.m. (flexibility required for evenings or weekends as needed)

Salary DOE, with a very competitive benefit package including:

• Employer-paid Medical/Dental/Vision, LTD/STD
• Pension Profit Sharing Plan
• Paid Vacation, Holidays and Sick Time
• Employer investment in professional education and employee wellness
• An excellent supportive staff and work environment.

Responsibilities

• Be an on-site presence while the Resident Manager is away from the office.
• Answer the telephone and record accurate phone messages. Respond to incoming requests for materials (applications, maintenance requests, etc.)
• Handle on-site emergencies appropriately while on duty by contacting vendors for emergency maintenance issues and contacting appropriate law enforcement agencies for criminal activity.
• While on duty, take maintenance requests that are not of an emergency nature for submittal to the resident manager(s).
• Assist tenants with issues brought to the office.
• Report to the resident manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
• Other reasonably related business duties as assigned by the resident manager(s) and/or Property Manager.
• Assist with giving notices for inspections, attending inspections, and completing work orders.
• Assist with the move-in, annual certification, and interim certification processes.
• Keep the waiting list updated on Yardi.
• Keep records, files, and office in order.
• Respond in a timely manner to requests for information via phone or email.
• Assist in conducting monthly resident events.
• Assist with the monthly rent process.
• Build positive relationships with residents and coworkers.

Requirements

• Previous experience in an office administration position and office setting
• Property management experience is a plus
• Bilingual is preferred but not required
• Experience working with the homeless population.
• Must have strong communication skills, both verbally and in writing
• Must have strong listening and interpersonal skills.
• Ability to manage confidential information in a sensitive manner.
• Ability to maintain cultural sensitivity when working with the public and our staff.
• Ability to type 45 words per minute.
• Ability to work independently with minimum supervision.
• Proven record of meeting deadlines and managing multiple priorities.
• Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)
• High school graduate or GED.
• May have to sit, stand, and/or walk for long period of time.
• May have to reach, squat, bend, and/or lift office-related objects.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• office: 4 years (Preferred)
• working with the homeless population: 2 years (Preferred)
• property management: 2 years (Preferred)

Ability to Relocate:

• San Luis Obispo, CA 93410: Relocate before starting work (Required)

Work Location: In person

Salary : $25 - $28