Small to Medium Business Regional Account Manager

A leading company in the telecom industry is seeking enthusiastic, motivated individuals who are ready to reshape the way people connect. As a Small to Medium Regional Account Manager, the successful candidate will be in the field, at the forefront of innovation, forging powerful connections, offering customers best-in-class connectivity solutions, and delivering an unparalleled customer experience.

As a valued team member, the individual will work directly with business owners to create partnerships and contribute to the success of the channel. This role offers the opportunity to make each interaction unique by guiding customers through a full suite of products and services, including high-speed internet, TV, mobile, and voice services, ensuring the solutions best fit their needs. The company’s culture of excellence provides a pathway to success, supported by local leaders and peers who foster personal and professional growth to achieve sales targets and drive success within a lucrative compensation plan.

Responsibilities:

• Primary focus on Customer Retention, Revenue Growth, and Mobile Sales.
• Identify potential leads and customers in assigned territories through market-savvy skills, community engagement, and available lead lists.
• Approach current customers professionally, educating them about the benefits of the company’s telecom services, upselling as needed, and ensuring customer retention.
• Customize telecom solutions based on individual customer needs, crafting packages that meet and exceed expectations.
• Maintain up-to-date knowledge of products, pricing plans, and technological advancements.
• Deliver persuasive sales presentations and effectively address customer concerns and objections.
• Close deals skillfully, ensuring customers are satisfied and committed.
• Complete all necessary documentation, including contracts and sales reports, with precision.
• Build lasting relationships by providing exceptional post-sales support, turning customers into advocates.
• Collaborate with team members to share insights, strategies, and collectively reach sales goals.
• Meet or exceed monthly sales targets and quotas.
• Adhere to company policies, industry regulations, and ethical sales practices.

Qualifications:

• High school diploma or equivalent required; college degree preferred.
• 5-8 years of field sales experience with Small/Medium Businesses.
• Strong communication, negotiation, and problem-solving skills.
• Self-motivated and able to work independently.
• Proficient in computer and technical skills.
• Reliable personal vehicle, valid driver’s license, car insurance, and satisfactory driving record required.
• Ability to work full-time and meet physical demands of the role (sitting, standing, walking).

Preferred Qualifications:

• Passion for achieving sales targets and delivering exceptional results.
• Strong interpersonal and communication skills with an ability to understand and empathize with customer needs.
• In-depth knowledge of mobile and fixed-line products and services.
• Proficiency with digital tools, CRM systems, POS systems, and adapting to new technologies.

This company fosters a culture built on four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. These values shape the company’s commitment to empowering employees, fostering trust, encouraging collaboration, and continuously improving to deliver top-quality products and services.

If you have the drive to succeed and want to embark on a rewarding career, apply now and join a dynamic team that is shaping the future of connectivity.