Associate and Customer Ambassador

Overview:

As an Associate Ambassador, your primary role will be working with our customers, candidates and associates to drive field-based activities needed to grow PeopleReady’s business. You will build customer relationships, ensure business continuity, and engage our pool of candidates and associates to fulfill our mission to connect people and work.

Location: Nashville, TN

Responsibilities:

• Own management of schedules in order to meet the need of the business which may include evenings and weekends as determined by their activities
• Use order reports to determine what roles and markets they need to engage for job fairs and generation activities
• Accountable for fill rate and revenue targets directly tied back to activities completed
• KPIs will include candidate volume, onboarding rate, dispatch rate and revenue generation specific to the Ambassador activities
• Organize and lead efforts for PPE distribution to our clients and associates. Track distribution and usage to enable cost reduction and build out of budgets
• As needed, build, and administer associate drug tests events in the market. Manage need, set up events and track effectiveness
• Determine, set up and manage on-site client orientation as required
• Subject matter expert for all clients and associates on JobStack
• Determine and manage all onboarding activities to support our customers and associates. Track and plan actions to increase usage
• Consistently support all company values of integrity and respect through actions and commitment
• Drive revenue through consistent contact with customers, must increase total share of wallet opportunities within market geo
• Partner with Market Manager, Branch Manager and Sales Rep in the market to contribute and improve role effectiveness through metric tracking.

Qualifications:

• Associate Degree, Bachelor’s Degree or equivalent combination of education and experience preferred
• Minimum of 2-5 years’ experience in the staffing industry with focus on increasing fill rates, recruiting and customer engagement.
• Proven success in meeting all KPIs and metrics
• Exceptional verbal and written communication skills
• Strong organizational skills and attention to detail; ability to prioritize and execute multiple tasks and meet deadlines under pressure
• Leadership experience with ability to be independent thinker; proven track record of strategic agility
• Experienced with current technology (internet, social media, Microsoft Office, Salesforce, Power BI)
• Must have valid driver license, registered vehicle, and vehicle insurance

Work Environment and Physical Demands:

Employee is frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move 25 pounds. Ability to work flexible hours, including nights and weekends as needed. This position requires local travel within a 100-mile radius market.

Salary Range:

The salary for this position is anticipated to range between $45,500 and $68,300 per year.

Pay is based on qualifications necessary for the position, including experience, training and other considerations permitted by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

Benefits and Well-Being:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found by copying and pasting this URL into your browser: https:https://bit.ly/4jHhQEZ.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at HR-Advice@trueblue.com, or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.