What are the responsibilities and job description for the Field Sales Specialist position at Peoples Communication?
General Summary: Promotes telecommunications solutions, including fiber, wireless, and security systems, to residential and commercial customers. Identifies potential clients, answers inquiries, and provides product information. Educates new and existing customers on available services and supports marketing efforts, including coverage surveys.
Essential Job Functions:
- Promotes telecommunications solutions, including fiber, wireless, and security systems, by identifying, researching, and engaging with potential customers.
- Educates new and existing residential and commercial clients on available services and solutions.
- Generates new leads for the Commercial Sales Team and Residential Customer Service Team.
- Maintains and ensures the accuracy of field marketing materials, keeping them updated and accessible to the public.
- Supports general marketing efforts, including coverage surveys and community outreach initiatives.
- Performs additional duties as assigned by management.
Knowledge, Skills, and Abilities:
- Understanding of telecommunications technology, products, and services.
- Familiarity with company policies and procedures.
- Knowledge of marketing principles and outreach strategies.
- Proficiency in using office equipment, including computers, software applications, and telephone systems.
- Ability to identify and effectively resolve customer inquiries or issues.
- Strong verbal and written communication skills.
- Expertise in customer engagement and education techniques.
- Ability to communicate professionally with customers, colleagues, and business partners.
- Strong organizational and multitasking skills.
- Capability to make informed decisions based on available information.
Education and Experience:
High school diploma or equivalent plus one (1) to three (3) years of previous sales experience preferred.
