What are the responsibilities and job description for the Account Executive position at Peoples Home Health, LLC?
Position Summary:
The Account Executive is responsible for making professional and comprehensive presentations of the Company’s services to the medical purchasing community and in the specific assigned territory to achieve market penetration goals and increase sales revenues.
Tasks/Accountability:
- Demonstrates a high degree of responsibility for attendance and use work time in a productive and efficient manner. Working independently most of the time requires excellent time management skills.
- Is always prepared for scheduled appointments and meetings.
- Fosters a positive attitude and builds morale among staff promoting open communication with all departments.
- Participates in Company functions to build community and public awareness of Peoples Home Health.
- Develops pricing strategy with peers and VP Operations to help company maximize profits and market share while ensuring that the Company’s customers are satisfied.
- Monitors trends that indicate the need for new products and services, and oversees product development.
- Keeps abreast of the publics’ medical need and health care trends.
- Determines the potential of each referral source in regards to patient and revenue potential.
- Identifies the potential of each account and allocates time and effort according to payoff potential.
- Works with others to cost out several alternatives for contract proposals while protecting margins.
- Develops with institutions, contractual agreements which are in the best interest of both parties.
- Must be able to identify and anticipate the need for joint sales calls in response to the needs of the referral.
- Identifies the customer’s primary needs and key concerns, and identifies key contacts and their roles in the decision making process in order to close the sale.
- Follows up on all proposals to ensure implementation.
- Maintains accurate records, documents actions, maintains control of expenses and submits required reports on time.
- Continues professional growth through attendance at workshops, professional inservices, etc.
- Maintains a professional image.
- Uses appropriate phone etiquette.
- Promotes a customer friendly atmosphere for all visitors and ensures patient confidentiality at all times.
- Participates in accreditation program.
- Performs other duties as assigned.
Licenses, Certifications and/or Registrations:
Dependable transportation with valid driver’s license and auto insurance.
Education/Experience:
- Bachelor’s degree in health care related field preferred. Minimum High School Graduate (or equivalent).
- Minimum one year experience in home care industry with weighted emphasis in marketing.
- Requires proven interpersonal, coordination and leadership skills with ability to communicate effectively.
- Requires a practical and theoretical knowledge of home health.
- Must have proven leadership and team building skills and ability to converse with Physicians and Senior Managers with and an understanding of financial management.
- Proficiency using Microsoft Word, Excel, and PowerPoint is required.
- Able to prioritize and manage time effectively and make independent decisions when necessary is essential.
Working Conditions/Physical Demands:
Office Environment. May be exposed to biological hazards. Requires ability to work flexible schedule to meet company’s needs and ability to travel. Extensive driving required including prolonged sitting while driving to various locations. Requires the ability to handle stressful situations with tact and diplomacy and to remain calm and courteous at all times.