Personal Banker

NOW HIRING – Personal Banker – Peoples Savings Bank

A division of White State Bank

Peoples Savings Bank is a community bank that has served thousands of customers for generations across southeastern Iowa. We are looking for a career-oriented individual that is excited about finance, community involvement and the opportunity to take a leadership role on our bank team.

Overview

Personal Banker is responsible for developing and maintaining relationships with customers and prospects by providing financial advice and solutions based on their individual needs. Identifies opportunities to connect customers with other business lines to strengthen the relationship. Performs in a leadership role to assist less experienced Bankers in their development or to meet and resolve customer needs. Actively participates in proactive customer outreach initiatives and community events. May assist with operational duties, including banking transactions, and may fill in at various locations as requested.

Responsibilities

• Identifies customer needs by asking open-ended questions to recommend and open appropriate deposit accounts for consumer and business ownerships.
• Originates and processes consumer loan applications, handles loan closings and collection activities.
• Participates in customer outreach initiatives and campaigns to achieve sales goals.
• Actively uses bank technology to track related activities and progress towards goals.
• Performs necessary tasks to establish and/or update accounts, and services.
• Embraces leadership opportunities within the branch by
  • Acting in a leadership capacity when Sr. VP and Cashier are not available (including resolution of difficult or upset customer situations)
  • Assisting others with complex consumer, fiduciary, or business ownership accounts and relevant services.

• May provide support and act as a backup for operational duties and banking transactions and will adhere to all processing and balancing requirements.
• Performs other responsibilities based on branch traffic and needs.
• Other duties may be assigned.

Qualifications

Associates degree or equivalent combination of education and related work experience.

Must have demonstrated proficiency with Microsoft Office applications with emphasis on Outlook, Word, and Excel. Applicant must possess the ability to be proficient with various internal banking software to perform job duties. All associates are responsible for the knowledge and application of banking laws, rules, and regulations, prescribed practices, and ethical standards that are applicable to their position.