What are the responsibilities and job description for the Asset Quality Specialist II position at Peoples Security Bank & Trust Company?
Description
Our Asset Quality Specialist II's are responsible for performing collection activities and adjusting delinquent accounts by corresponding with customers by telephone and/or written communication; achieving goals as established in the Credit Division’s annual operating plan; complying with operating policies and procedures established for the collection function; communicating with appropriate personnel; responding to inquiries or requests for information; and maintaining appropriate records and providing assigned reports.
Essential Duties:
- Plans, organizes, coordinates, and carries out charge card collection functions.
- Investigates delinquent accounts for collection of monies due.
- Gathers and investigates financial information from various credit sources.
- Ensures proper compliance with payment agreements and schedules.
- Maintains and updates fiscal records regarding collections.
- Handles magistrate complaints and attends hearings.
- Attempts to collect on charged off credit card accounts and loans.
- Assists with cardholder/merchant customer service when needed.
Benefits Offered to Peoples Security Bank Employees
**Our College Tuition Reimbursement Benefit can help you achieve your long-term career and educational goals**
- Medical Plans
- Dental Plan
- Vision Plan
- Life Insurance
- Disability Insurance
- 401(K) Plan
- ESOP Plan
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Banking Classes
- College Tuition Reimbursement
- Internal Advancement Opportunities
- Volunteer Time Off
Company Overview
Since 1905, community has and always will be our purpose. We were founded on the principle to be a bank that people can trust. We would not be where we are today without the dedication that our employees have had since we first opened our doors. Our values still hold true to this day and we are making strides to continue to grow with our amazing team.
- Integrity - it is our foundation, the basis of everything we do. We strive to be professional, honest, trustworthy, confidential, and respectful at all times.
- Excellence – to do things better, exceeding expectations
- Teamwork - working together for a common good, engaging our customers, coworkers, and partners
- Efficient – we will strive to manage our expenses
We believe our team is what makes our organization successful. Hearing their stories show a path of growth and enrichment in their careers. Every single team member truly makes a difference within our company and we're grateful for each employee who chooses to work with us.
Peoples Security Bank and Trust Company is an Equal Opportunity Employer
Requirements
Education/Training: High school diploma or equivalent.
Skill(s): Must demonstrate strong communication skills; proficient mathematics skills; proficient interpersonal relations skills; proficient PC skills; proficient knowledge of applicable software programs including Microsoft Word and Excel; knowledge of laws, rules, and regulations governing collection functions, as well as the bank products and procedures.
Experience: A minimum of four (4) year’s account collection experience normally required. Prior experience within the Credit Department and/or experience with various departments of the bank and the functions of each normally required.
Physical Requirements: Ability to work branch hours, including weekends, if required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 50 pounds. This position requires regular use of a computer. Some travel out into the community for various events and initiatives may be expected.
