What are the responsibilities and job description for the Loan Servicing Specialist II position at Peoples Security Bank & Trust Company?
Description
Our Loan Servicing Specialist II's are responsible for performing a variety of daily loan servicing duties associated with all commercial, consumer, and real estate loans; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; assisting the immediate supervisor with administrative tasks to support department operations; and providing backup for Loan Servicing Supervisor duties.
Essential Duties:
- Uploads new loans.
- Maintains and upkeeps all loan files (active and inactive).
- Quotes loan payoff and processes payments for all loan types.
- Verifies and corrects un-posted loan payments on a daily basis.
- Performs duties relating to the sale and servicing of loans on the secondary market.
- Performs duties relating to participation loans.
- Coordinates SBA monthly remittance and reporting.
- Investigates customer problems, operational and other issues; resolves in a timely manner to ensure high quality customer service.
- Monitors flood insurance.
- Performs UCC tracking.
- Prepares monthly FHLB Reports.
- Maintains credit life and disability insurance premiums; checks and verifies all premium payments for AIG.
- Ensures recording of all mortgages and loan documentation with proper public officials.
- Balances all loan related general ledger accounts.
- Renew/Entend – LOC from Commercial Loan Servicing Specialist.
- Monitors Dealer Track for electronic titles on new loans and paid off loans.
- Check daily maintenance to the system, first and second check.
- Review new loan cards with loan note for system accuracy.
- Process cash items from EIP.
- Balances FHLB.
- Knowledge of Fannie, Freddie on secondary market.
- Knowledge of SBA reporting
Benefits Offered to Peoples Security Bank Employees
**Our College Tuition Reimbursement Benefit can help you achieve your long-term career and educational goals**
- Medical Plans
- Dental Plan
- Vision Plan
- Life Insurance
- Disability Insurance
- 401(K) Plan
- ESOP Plan
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Banking Classes
- College Tuition Reimbursement
- Internal Advancement Opportunities
- Volunteer Time Off
Company Overview
Since 1905, community has and always will be our purpose. We were founded on the principle to be a bank that people can trust. We would not be where we are today without the dedication that our employees have had since we first opened our doors. Our values still hold true to this day and we are making strides to continue to grow with our amazing team.
- Integrity - it is our foundation, the basis of everything we do. We strive to be professional, honest, trustworthy, confidential, and respectful at all times.
- Excellence – to do things better, exceeding expectations
- Teamwork - working together for a common good, engaging our customers, coworkers, and partners
- Efficient – we will strive to manage our expenses
We believe our team is what makes our organization successful. Hearing their stories show a path of growth and enrichment in their careers. Every single team member truly makes a difference within our company and we're grateful for each employee who chooses to work with us.
Peoples Security Bank and Trust Company is an Equal Opportunity Employer
Requirements
Education/Training: A high school diploma or equivalent; specialized banking education and training preferred.
Skill(s): Must demonstrate strong communication skills; proficient analytical and mathematics skills; proficient interpersonal relations skills; proficient PC skills; a working knowledge of bank operating policies and procedures which impact loan document services; knowledge of lending policies and procedures.
Experience: A minimum of three (3) years’ experience in related positions normally required.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 25 pounds. This position requires regular use of a computer.