What are the responsibilities and job description for the Director of Operational Excellence position at PeopleShare Inc?
As a Director of Quality at PeopleShare Inc, you will be responsible for planning, implementing, and maintaining formal quality systems. You will collaborate with sales, operations, engineering, and customer service teams to measure and improve customer satisfaction and service.
You will analyze department needs, establish, maintain, and improve in-process systems to ensure compliance to design standards. Additionally, you will track and manage customer complaints, involve all required departments to bring resolution, and support company continuous improvement initiatives.
If you're looking for a challenging role that requires strategic thinking, strong communication skills, and the ability to drive results, this could be the perfect fit for you!
