Demo

Sales Operations Manager

PeopleShare Inc
Chesapeake, VA Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

Lead, Optimize, and Elevate - Drive Sales Operations Excellence with Strategic Leadership and Customer-Centric Innovation

Job Details :

Schedule : M-F 8am-4 : 30pm

Pay Rate : $100K - $130K / yr

Job Description :

  • Lead and inspire the Sales Support, Order Management, Project Management, and Claim Management teams.
  • Ensure optimal performance and high-quality services across all departments.
  • Foster internal coordination to streamline order execution and claim resolution.
  • Serve as the key communicator between your team and other departments to deliver superior customer support.

People Management

  • Assess team competencies and implement development plans.
  • Conduct performance and development reviews to empower employees.
  • Support the professional growth of team members through structured training and mentorship.
  • Organizational Development

  • Drive improvements to meet customer requirements and align with company KPIs.
  • Collaborate with global Sales Support Managers and Business Excellence teams to optimize processes and share best practices.
  • Act as a process owner for Sales Support globally, ensuring consistency and efficiency.
  • Hands-On Team Management

  • Handle complex customer requests, including technical clarifications and preparing configurations and commercial quotations.
  • Build strong relationships with account managers and develop a thorough understanding of customer needs to ensure exceptional commercial results.
  • Requirements : Job Requirements :

  • Technical expertise : Strong understanding of pumping technology and engineering.
  • Commercial acumen : Experience with complex sales channels, payment terms, and negotiations.
  • Legal knowledge : Familiarity with risk evaluation and legal terms.
  • Communication skills : Fluent in English with strong cross-cultural communication capabilities.
  • Leadership : A front-line leader with an inspiring style that fosters a positive, high-performance team environment.
  • Change management : Proven ability to lead and implement organizational changes effectively.
  • Stakeholder management : Skilled in building relationships and managing communications within a global matrix organization.
  • PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

    PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and / or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    IND25

    Job Type : Permanent Post Date : 01 / 29 / 2025

    Salary : $100,000 - $130,000

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