What are the responsibilities and job description for the Sr. Account Executive - Ticket Sales position at Peoria Chiefs?
As a member of the Peoria Chiefs Ticket Sales Team, the Sr. Account Executive will be responsible for selling season tickets (full and mini ticket packages), group tickets and premium inventory for the Peoria Chiefs and Dozer Park.
Essential Duties and Responsibilities:
Essential Duties and Responsibilities:
- Sell season tickets (full season, half season, and additional partial plans)
- Sell group outing tickets (party areas, suites, and seating bowl)
- Execute effective sales calls and presentations promoting the purchase of the available seating products in order to meet established sales objectives and goals
- Create strong relationships with our customer base by staying in consistent contact through phone calls, emails and in-game visits
- Research and Prospect for new sales by placing outbound cold calls and conducting in-person meetings
- Prospect for new sales by representing the organization at various community events
- Renew full & mini-plan package holders and group ticket purchasers
- Work in conjunction with fellow Sales Team Members to uphold mandates and ethics of the entire department regarding sales and service objectives
- Participate in events, promotions, client entertainment and other activities as required
- Work closely with Ticket Operations department to ensure inventory integrity and high levels of service for all seat holders
- Work scheduled shifts during Peoria Chiefs home games and other required team and/or Dozer Park events, activities or functions as required
- Provide problem solving techniques to assist all customer inquiries and concerns
- Represent the Peoria Chiefs and Dozer Park in a professional, and ethical manner
- Proactively create opportunities for new business with existing customers
- Maintain good attendance and punctuality
- Other duties as assigned
Qualifications and Requirements:
- Minimum 3 years of sports/entertainment sales experience or other professional sales experience
- Must be an assertive and self-motivated team player that has the ability to focus on both departmental and individual growth
- Ability to handle heavy phone volume, both outbound and inbound required
- College graduate (4) year degree preferred
- Strong customer service and interpersonal skills
- Excellent written and oral communications skills
- Ability to work weekends, nights, and holidays as dictated by events
- Exceptionally work ethic and strong desire to succeed
- High level of professionalism
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
